Anna-Marie Merrell
6715 176th STREET CT E Puyallup,WA
Summary
PTA with experience in modalities and treatments for restoring joint mobility and function. Collaborative team player with superior work ethic and interpersonal skills.
Overview
12
12
years of professional experience
Work History
PTA
MultiCare Tacoma General Hospital
Tacoma, WA
03.2022 - Current
- Ensured compliance with all federal, state and local regulations related to physical therapy services.
- Conducted regular meetings with staff to discuss goals, challenges and strategies for improvement.
- Maintained accurate records of patient care plans, progress notes, treatment documentation and billing information.
- Collaborated with multidisciplinary teams in planning patient care programs.
- Monitored patient outcomes following implementation of intervention plan to identify areas needing improvement or further assessment.
- Instructed patients on proper use of assistive devices.
- Maintained a safe environment during all treatments by adhering to safety standards established by the organization.
- Educated patients about home exercise programs and other self-care strategies to promote long-term healing results.
- Observed changes in symptoms or behavior that may indicate a need for further evaluation or treatment plan modification.
PTA
North Hill Physical Therapy
Milton, WA
05.2021 - 03.2022
- Studied treatment plans and adjusted exercises to maximize benefits.
- Recorded detailed notes in patient charts.
- Contributed to patient care plan in outpatient setting.
- Observed patients to compile and evaluate data, providing results to physical therapists.
- Trained patients in correct use of assistive devices.
- Assessed patient range of motion and vital signs to optimize treatment plans.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Shift Supervisor
STARBUCKS COFFEE COMPANY
Covington , WA
08.2015 - 05.2021
- Collaborated with team members to improve performance.
- Created and improved daily operational plans, production schedules and optimizing task flows.
- Employed optimal safety practices.
- QASA Lead: Kept areas clean, neat and inspection-ready.
- Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
- Resolved customer complaints.
- Performed opening and closing procedures.
- Evaluated operational records and made scheduling adjustments to maximize efficiency.
- Certified Barista Trainer: Effectively training new hires.
- PROMO Lead: Maximize branding initiatives by preparing marketing materials to increase sales.
Barista
STARBUCKS COFFEE COMPANY
Covington , WA
04.2013 - 08.2015
- Maintained highest standards of conduct and service to support company reputation.
- Listened to customer desires and needs.
- Enthusiastically engaged customers to keep mood light and fun.
Education
Master of Science - Organizational Leadership
Arizona State University
Tempe, AZ12-2025
Associate of Applied Science - Physical Therapy Assistant Program
Green River College
Auburn, WA08.2020
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ05.2018
Associate of Arts -
Green River College
Auburn, WA06.2015
Skills
- Customer-oriented
- Safety awareness
- Leadership
- Processes and procedures
- Multidisciplinary collaboration
- Therapeutic equipment
- Body mechanics
- Active listening
- Patient evaluations
- Problem resolution
- Planning
- Multitasking
- Customer service
- Organizational skills
- Range of motion exercises
References
Leann Stacey
Inpatient Rehab Manager
Tacoma, WA
Phone: 206-310-6075
Email: leann.stacey@multicare.org
Amy Hatcher
Starbucks Coffee Company Store Manger
Covington, WA
Phone: 253-691-7807
Email: us2889438@starbucks.com
Pam Kikillus
PT/PTA Program Director Green River College
Auburn, WA
Phone: 253-709-8684
Email: pkikillus@greenriver.edu
Timeline
PTA
MultiCare Tacoma General Hospital
03.2022 - Current
PTA
North Hill Physical Therapy
05.2021 - 03.2022
Shift Supervisor
STARBUCKS COFFEE COMPANY
08.2015 - 05.2021
Barista
STARBUCKS COFFEE COMPANY
04.2013 - 08.2015
Associate of Applied Science - Physical Therapy Assistant Program
Green River College
Bachelor of Science - Psychology
Arizona State University
Associate of Arts -
Green River College
Master of Science - Organizational Leadership
Arizona State University