Summary
Overview
Work History
Education
Skills
Timeline
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Anna Marie Flowers

Aliso Viejo,USA

Summary

Profile Summary:


Experienced with developing tailored catering solutions and driving client engagement. Utilizes strategic sales approaches and robust client relationship management to foster repeat business and satisfaction. Track record of effective event planning and seamless coordination, ensuring successful outcomes for diverse clientele.

Overview

13
13
years of professional experience

Work History

CATERING & EVENT MANAGER

Sodexo, Cal State University San Marcos
01.2023 - Current
  • Work with the client on outlining their catering event and prepare a BEO and rental quotes for them.
  • Develop and executed a marketing strategy that resulted in a 20% increase in catering sales within the first year.
  • Manage a team of 10 catering staff by delegating tasks and providing training that resulted in a 10% increase in team productivity.
  • Monitor and evaluate catering services, implementing changes that resulted in a 20% increase in efficiency and a 10% reduction in waste.
  • Handle and maintain event vehicles and coordinate all logistics for each day.
  • Handle all hiring, training, and payroll for the catering department.
  • Faculty and staff communication before and after each event.

CATERING MANAGER & EVENTS

Aramark, Cal State Fullerton
08.2021 - 05.2022
  • Managed catering employees throughout the food preparation and to ensure timely service for million-dollar account.
  • Assessing risks and preparing ahead for possible obstacles on the event day.
  • Aggressively solicit, and book new corporate business through efforts of outside sales calls, telemarketing which increased business by 10%.
  • Handled day-to-day catering including scheduling, inventory, payroll, controlling overtime, logistics and planning VIP events.
  • Established open communication lines with client and staff to outline catering goals and prepare catering quotes for clients.
  • Responsible for the weekly inventory and ordering supplies for catering
  • Contract ended

CATERING MANAGER

Sodexo, Chapman University
01.2016 - 08.2021
  • Coordinated and successfully organize a wide variety of events from 10ppl to 1200ppl including luncheons, conferences, and gala events.
  • Handled day-to-day catering including scheduling, payroll, controlling overtime, logistics and planning events that result in generating 3 million in sales revenue.
  • Coordinated all daily catering deliveries with staff and maintain all vehicles for the catering department.
  • Interfaced with senior executives, students, and admins to help them with their overall catering event.
  • Managed 15 employees throughout the food preparation and to ensure 98% timely service.
  • Worked with the Chef to plan menus according to client needs and budgets.
  • My position at Cornucopia was eliminated.

CATERING SALES & EVENT MANAGER

Cornucopia Foods/LA County Fair
09.2013 - 03.2015
  • Created and implemented new corporate business opportunities by utilizing strategic networking strategies and business to business sales.
  • Planning and executing local marketing events for the Los Angeles County Fair, Finish Line Restaurant, and off-site events.
  • Built relationships with customers and attending community events (Chamber of Commerce) to establish long-term business growth.
  • Utilized hospitality associations, business journals and Internet resources to obtain current industry knowledge.
  • Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.

CATERING SALES MANAGER

Le Pain Quotidien
10.2012 - 04.2013
  • Aggressively solicit, and book new corporate business through efforts of outside sales calls, telemarketing.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Increased sales for multi-unit locations.
  • Network extensively with clients to build successful business to business relationships.
  • Increased sales from $300 month to $3200 following month.

UNIFORM SALES REPRESENTATIVE

Morgan Services
01.2012 - 10.2012
  • Responsible for creating new business for the uniform division through telemarketing, sales calls, promotions.
  • Wrote proposal quotes for large and small companies.
  • Tracked all sales activities in an CRM software system.
  • Targeted prospective clients by reviewing business directories, building database of leads and contacts.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Addressed each customers’ needs and wants to recommend suitable product options.

Education

B.S. Degree - Hotel and Restaurant Management

California Polytechnic University of Pomona
Pomona, CA

Skills

  • Food and Beverage Knowledge
  • Prospecting/B2B Sales
  • Detailed-Oriented
  • Menu planning
  • New business development
  • Customer service-driven
  • Managing events start to finish
  • CRM tracking

Timeline

CATERING & EVENT MANAGER

Sodexo, Cal State University San Marcos
01.2023 - Current

CATERING MANAGER & EVENTS

Aramark, Cal State Fullerton
08.2021 - 05.2022

CATERING MANAGER

Sodexo, Chapman University
01.2016 - 08.2021

CATERING SALES & EVENT MANAGER

Cornucopia Foods/LA County Fair
09.2013 - 03.2015

CATERING SALES MANAGER

Le Pain Quotidien
10.2012 - 04.2013

UNIFORM SALES REPRESENTATIVE

Morgan Services
01.2012 - 10.2012

B.S. Degree - Hotel and Restaurant Management

California Polytechnic University of Pomona

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Anna Marie Flowers