Anna Martinez
Pennsauken
Summary
Adept at driving operational excellence, I significantly enhanced production quality and safety at Garland Food. Leveraging skills in machine maintenance and team management, I fostered a culture of continuous improvement and teamwork, leading to a notable increase in efficiency. My proactive approach at Sprint Wireless also cultivated a loyal customer base and streamlined store operations.
Overview
6
6
years of professional experience
Work History
Production Line Leader
Garland Food
09.2023 - 10.2024
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Prioritized employee safety to reduce incidents.
- Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
- Set up machining, performed required maintenance and made adjustments to machines.
- Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
- Supervised production staff of 10.
- Worked on complex problems requiring independent action and high degree of initiative to resolve issues.
- Oversaw facility cleanliness and organization in compliance with industry regulations and internal guidelines designed to uphold best practices.
Assistant Store Manager
Sprint Wireless
11.2018 - 03.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
High School Diploma -
Lincoln Technical Institute
Philadelphia, PA10-2010
Skills
- Assembly and production
- Production tracking
- Quality control
- Equipment monitoring
- Machine operation
- Machine maintenance
- Team management
Accomplishments
- Supervised team of 20+ staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Languages
Spanish
Professional Working
Timeline
Production Line Leader
Garland Food
09.2023 - 10.2024
Assistant Store Manager
Sprint Wireless
11.2018 - 03.2019
High School Diploma -
Lincoln Technical Institute