ANNA MARY CASSERLY
Mahanoy City,PA
Summary
With over 25 years of experience in the healthcare field, I bring extensive knowledge and expertise to the role of Administrator. My 13-year tenure as an administrator of surgical services in an ambulatory surgical setting has provided me with a deep understanding of the unique challenges and requirements of this specialized area. I have a proven track record of successfully managing the entire process, from facility construction to full operational status, including accreditation. My skills in policy and procedure development and implementation have been vital in ensuring efficient and effective operations. I also have experience in cost reduction through contract negotiations and standardization of surgical procedures. As a Regional Director of Operations, I have focused on the growth and development of ophthalmology facilities, further demonstrating my ability to drive success in this field.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Regional Director of Operations
Vision Innovation Partners
01.2024 - Current
- Oversee the operations of select brands within a region, ensuring they align with the company's mission and core values to achieve the organizational objectives
- Work with the operational leadership team to identify inefficiencies and devise improvement strategies to increase efficiencies and patient flow
- Monitor that all brands for compliance and adherence to company policies and procedures
- Develop and manage operational budgets for the region
- Establish regional goals for the brands management team
- Provide leadership, direction, and coaching to managers and staff within the region
- Oversee the hiring, training and development of the regional staff
- Prepare a quarterly presentation for the leadership team of the regional performance with emphasis on budget goals
- Work with the providers to ensure a smooth operation within each brand and fulfill their requirements to reach their financial goals
- Implemented process improvements that increased productivity while maintaining high levels of service quality.
- Improved patient satisfaction rates with proactive problem resolution and timely follow up.
Administrator
Memorial Eye Institute
05.2016 - 12.2023
- Company Overview: Vision Innovation Partners 2021; Private Equity
- Oversees the operational functions of an ophthalmology practice with an Ambulatory Surgery Center
- Reports to the Medical Director of the facility
- Developed budgetary goals for the center along with individual provider goals to achieve a continuous growth model
- Increased providers to cover areas of subspecialty to increase service lines within the organization
- Identified cost savings and reduced overspending by adherence to the budget
- Recruited, hired and trained additional employee talent to meet the needs of the providers
- Negotiated insurance contracts for a favorable reimbursement above the standard rate
- Vision Innovation Partners 2021; Private Equity
Administrator
Progressive Surgical Institute
12.1999 - 05.2016
- Manage two, physician owned, ambulatory surgery centers within an ophthalmology practice
- Initiated the construction of the ASC's and completed the process within the projected time line
- Completed selecting and hiring all personnel, selecting and purchasing all equipment and supplies, developing all policies and procedures, overseeing the credentialing process of all professional staff, and remaining within the established budget
- Insure adequate staffing for all areas
- Review and revise all Policies and Procedures for each area with input from staff in each area
- Develop and implement operating and capital equipment budgets and ensure compliance with budget
- Monitor expenses and identify cost saving opportunities
- Research and implement new services within the ASC
- Initiate and monitor the Quality Assurance studies to ensure compliance with state regulations and accrediting body
- Prepare the corporate minutes for both centers and present to the Governing Body Board
- Perform functions of the facility Risk Manager including Root Cause Analysis and Incident investigations
- Initiate all mandatory reporting of CMS new pay for performance regulations
- Responsible for a staff of 60 employees
- Brought each ASC through AAAHC surveys
- Opened first free standing ambulatory surgery center in a tri-county area
- Achieved all regulatory requirements for licensure and certification for both centers on first survey
- Met the goal of being fully operational by the stated date
- Worked as a consultant for three other ASC's in the construction phase by reviewing the design plans, the start- up equipment and staffing requirements
- Reduced costs by 30% through an inventory system
- Achieved an award from the state for error free reporting into the Pennsylvania Cost Containment Council
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Reduced overhead costs through careful budget management and resource allocation.
Administrator
Progressive Vision Institute
01.1987 - 01.2016
- Oversee seven locations, 16 physicians and 60 employees
- Recruit new physicians to the practice to continue growing the practice
- Develop new service lines to increase the number of procedures performed
- Negotiate all contracts with insurance companies and equipment vendors
- Hire a successful management team to ensure all locations are operating to the fullest potential
- Developed a centralized billing department
- Initiated the use of electronic medical records with success and received the stimulus from the government for the meaningful use
- Manage all day to day operations including budgeting, inventory control, account receivables and payables and handle all patients financing
- Develop new marketing techniques; work with external marketing companies as well as expand internal marketing strategies
- Act as liaison between doctors, faculty, staff and patients
- Recruit new professional staff Ophthalmologists and Optometrists
- Conduct patient informative seminars
- Grew the practice from one physician to sixteen physicians and seven locations with two ambulatory surgery centers
Education
Bachelor of Science - Administration
Bloomsburg University
Bloomsburg, PAHigh school or equivalent -
Mahanoy Area High School
Mahanoy City, PASkills
- Start Up Experience
- Equipment & Supply Contracting
- Staff Recruitment And Retention
- Policy & Procedure
- Financial Accountability
- Professional Staff Credentialing
Professional Development
- Certified Ophthalmic Executive
- Private Consultant in ASC Development
- Advisory Board McCann School of Business and Technology
- Member, American Academy of Ophthalmic Administrators
Certification
Certified Ophthalmic Executive
Timeline
Regional Director of Operations
Vision Innovation Partners
01.2024 - Current
Administrator
Memorial Eye Institute
05.2016 - 12.2023
Administrator
Progressive Surgical Institute
12.1999 - 05.2016
Administrator
Progressive Vision Institute
01.1987 - 01.2016
High school or equivalent -
Mahanoy Area High School
Certified Ophthalmic Executive
Bachelor of Science - Administration
Bloomsburg University