Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anna Mauricio

Albuquerque,NM

Summary

Dynamic professional with a proven track record in customer service and cash handling, honed across roles from Cashier Assistant at Loves Travel Stop to Manager at DD's Discount. Demonstrates exceptional problem-solving abilities and teamwork, enhancing customer satisfaction and operational efficiency. Skilled in fostering professional relationships and maintaining high standards of service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier Assistant

Loves Travel Stop
11.2024 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.

Sales Associate

Walmart
09.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Manager

DDs Discount
01.2024 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.

Shift Lead

Burger King
03.2020 - 11.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentations

Shift Lead

Wendys Fast Food
03.2023 - 10.2023
  • Managed store opening and closing tasks, maintaining a secure and efficient environment.
  • Before becoming a shift lead I was the cash office employee who made the deposits and did the end of day

Packer

Amazon
11.2021 - 12.2022

Dishwasher

Mariscos Altamar
07.2018 - 12.2018
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Temp Worker

Vip Staffing
01.2018 - 06.2018

Education

Certificate -

Phlebotomy USA
Albuquerque, NM

High School Diploma -

Atrisco Heritage Academy
Albuquerque, NM
05.2017

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • Cash handling expertise
  • Cash handling
  • Flexible schedule
  • Professional appearance
  • Upselling
  • Friendly and outgoing

Certification

Alcohol Certification

ServSafe Certification

Languages

Spanish
Native or Bilingual

Timeline

Cashier Assistant

Loves Travel Stop
11.2024 - Current

Sales Associate

Walmart
09.2024 - 03.2025

Manager

DDs Discount
01.2024 - 08.2024

Shift Lead

Wendys Fast Food
03.2023 - 10.2023

Packer

Amazon
11.2021 - 12.2022

Shift Lead

Burger King
03.2020 - 11.2023

Dishwasher

Mariscos Altamar
07.2018 - 12.2018

Temp Worker

Vip Staffing
01.2018 - 06.2018

Certificate -

Phlebotomy USA

High School Diploma -

Atrisco Heritage Academy

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Anna Mauricio