Overview
Work History
Education
Timeline
Generic

ANNA M MAYO

Columbus,OH

Overview

32
32
years of professional experience

Work History

Disability Claims Adjudicator III

State of Ohio DODD
01.1994 - 11.2015

Adjudicated adult and children Social Security initial and continuing disability claims. Gathered medical evidence and used vocations analysis to process and make decision on the claims. Gather evidence from the claimant's medical sources, the claimants, and third party to process the claims. Performed over the telephone interviews of the claimant's and representative of claimants. Worked with medical in house medical doctors, psychologist, and psychiatrist to make the claim determinations.

  • Analyzed information gathered by investigation and report findings and recommendations.

Customer Service Assistant

State Of Ohio Job & Family Svc Unemployment
10.2020 - 07.2021
  • Evaluated customer information to identify issues and develop effective solutions.
  • Consistently exceeded revenue quotas by promoting products and services during calls.
  • Assisted customers with inquiries and order placements to enhance service quality.
  • Maintained position for 1,000 hours due to high demand for services and proficiency.

Home Health Care Provider

Boundless/PDP Parent Care Taker
06.2012 - Current
  • Facilitated transportation and companionship for clients with developmental disabilities.
  • Executed household tasks to support daily living needs effectively.
  • Supported clients in activities of daily living (ADLs), fostering autonomy.
  • Achieved First Aid and CPR certification for enhanced care safety.
  • Focused on delivering compassionate care that improves patient well-being.

Customer Service Representative

York
08.2017 - 03.2018
  • Evaluated customer information to identify issues and develop effective solutions.
  • Consistently exceeded revenue quotas by promoting products and services during calls.
  • Assisted customers with inquiries and order placements to enhance service quality.
  • Maintained position for 1,000 hours due to high demand for services and proficiency.

Education

Bachelor of Arts - Sociology

Wright State University
Dayton, OH

Timeline

Customer Service Assistant

State Of Ohio Job & Family Svc Unemployment
10.2020 - 07.2021

Customer Service Representative

York
08.2017 - 03.2018

Home Health Care Provider

Boundless/PDP Parent Care Taker
06.2012 - Current

Disability Claims Adjudicator III

State of Ohio DODD
01.1994 - 11.2015

Bachelor of Arts - Sociology

Wright State University
ANNA M MAYO