Anna Mayr
San Jose,California
Summary
Dynamic sales professional with over 15 years of experience in business development and account management. Proven ability to drive sustained growth and exceed KPIs by empowering customer and leading successful retention and expansion activities. Skilled in developing high-performing sales teams and fostering cross-functional collaboration. Recognized for building strong, lasting relationships with stakeholders at all levels, ensuring mutual success and long-term partnerships.
Overview
22
22
years of professional experience
Work History
Worldwide Account Manager Regional
FedEx Services
Bay Area
01.2022 - Current
- Drive revenue growth by expanding business with 13 existing customers while ensuring retention and maintaining market share against competition
- Conduct in-depth research and engage with key customer stakeholders to analyze supply chain needs, developing tailored solutions in collaboration with internal teams for an exceptional customer experience
- Foster strong relationships through regular business reviews, value delivery, and maximizing utilization of FedEx services
- Achieve quarterly goals through effective pipeline management, negotiations, and retention strategies
Sales Executive - Market Development
FedEx Services
South Bay Metro
01.2018 - 01.2022
- Introduced logistics solutions to increase FedEx market share by analyzing customer needs and developing value drivers
- Provide external and internal data, and Best in Class practices, for benchmarking purposes
- Implemented strategic pricing proposals to gain customer business while maintaining profit margins
- Collaborated internally with FedEx Operations, Business Solutions, and IT to develop and implement solutions to maintain and gain incremental business
- Consistently grew revenue by achieving a balance performance across all services, FY 2020 53%, FY 2021 73%, FY 2022 36%
- Recognized as FY 22 Best in the West for net average daily volume gained
- Constant Best of the Best Awardee for meeting quarterly regional KPIs and initiatives
District Sales Manager, Print & Marketing Division
Staples
Northern California
01.2016 - 01.2018
- Established, built, and grew an outside sales team focused on selling print and marketing products to mid-sized, corporate, and enterprise accounts
- Delivered incremental sales annually through account management, business development, people development, and collaboration with internal stakeholders on business strategies
- Ranked 1st in the West Coast region by posting a 65% year on year growth in Q1 2018
- Ranked 2nd in terms of attainment vs
- Goal in 2017 with a 40% year on year growth
- Recognized for consistently posting double digit growth numbers of more than 30% year after year
- Initiated multiple initiatives replicated by other Areas Sales Managers across the program
Account Manager
Staples Business Advantage
Cupertino & Sunnyvale, USA
01.2014 - 01.2016
- Drove B2B sales of customized print and marketing programs to diverse mid-market and corporate account in various verticals
- Increased sales volume through customer retention and client acquisition
- Consistently ranked amongst the top 15% in sales volume for the West Coast region
- Recognized as one of the Top 5 Rookies of the Year in 2014 for expanding customer base by more than 200% in first six months, and increasing territory revenue by more than 300% for the full year
- Actively participated in the Mentorship program
National Sales Manager (Acting) / Relationship Sales Channel Manager
DHL
Manila, Philippines
01.2008 - 01.2009
- Led operations of three major Sales channels (Relationship Sales, Telesales/Telemarketing, and Retail/Cash)
- Collaborated with department heads to develop initiatives to enhance current processes and attain the goal of customer satisfaction
- Surpassed National Sales goals by 4% in 2008 and by 13% in Q1 of 2009
- Increased Relationship Channel sales by constantly exceeding quota – 20% in 2008 and 15% in Q1 of 2009
- Spearheaded 15 successful sales initiatives focused on customer retention, increasing market share, and personnel development
Area Sales Manager
DHL
Manila, Philippines
01.2005 - 01.2007
- Led a team of six Account Managers to consistently achieve KPIs and exceed sales metrics
- Played a key role in securing new business by conducting daily customer visits and co-selling with the team
- Consistently posted more than 10% growth year after year
- Ranked first in the country in terms of exceeding revenue and shipment volume targets for 3 consecutive years
Global and Multinational Account Manager
DHL
Manila, Philippines
01.2003 - 01.2004
- Managed 30 large customer sites in the Fashion and Consumer Product Industry by producing, implementing, and managing business plans to ensure maximum penetration
- Collaborated with cross functional departments for the efficient delivery of programs and outstanding customer experience
- Increased sales volume by 50% by winning over three major exclusivity contracts
Education
Extended Learning Certificate - Event Planning
San Francisco State University
San Francisco, CaliforniaBachelor of Science - Computer Application
De La Salle University
Manila, PhilippinesSkills
- Cross-cultural communication
- Technical understanding
- Client acquisition
- Account growth
- Brand representation
- Account documentation
Timeline
Worldwide Account Manager Regional
FedEx Services
01.2022 - Current
Sales Executive - Market Development
FedEx Services
01.2018 - 01.2022
District Sales Manager, Print & Marketing Division
Staples
01.2016 - 01.2018
Account Manager
Staples Business Advantage
01.2014 - 01.2016
National Sales Manager (Acting) / Relationship Sales Channel Manager
DHL
01.2008 - 01.2009
Area Sales Manager
DHL
01.2005 - 01.2007
Global and Multinational Account Manager
DHL
01.2003 - 01.2004
Extended Learning Certificate - Event Planning
San Francisco State University
Bachelor of Science - Computer Application
De La Salle University