Anna Mcmurdo
West Jordan,UT
Summary
Adept at electrical safety and fostering strong relationships, I excelled in roles at Jiffy Lube Oil Change Center and beyond, enhancing vehicle performance and customer satisfaction. My expertise spans from HVAC controls to low-voltage systems, achieving a significant increase in efficient diagnostics and repairs, underpinned by robust equipment testing skills. Skilled professional demonstrates abilities in troubleshooting and fixing problems, good at working quickly and accurately to repair, replace, or refurbish components. Proficient in installing equipment and training employees.
Overview
3
3
years of professional experience
Work History
Low Volt Field Technician
Ace Electric Service
West Valley, UT
01.2024 - Current
- Provided technical support and guidance to new team members and interns.
- Traveled to field locations to evaluate equipment and performance.
- Adapted to diverse outdoor conditions and terrains while performing fieldwork.
- Applied company safety policies consistently when performing daily tasks.
- Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
- Met and exceeded customer demands through responsive and accurate on-site maintenance.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Replaced outdated or malfunctioning parts with new ones according to manufacturer's specifications.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Installed new appliances, wiring, and machinery in stores with defective equipment.
- Installed new components or replaced defective parts to restore functionality.
Tire and Lube Technician
Les Schwab Tire Center
West Jordan, UT
09.2023 - 12.2023
- Drained motor oil, changed oil filters and greased chassis fittings.
- Verified that repairs were completed correctly by performing road tests after service completion.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Repaired punctures and patched tubes as needed.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
- Replaced worn or damaged tires with new ones according to manufacturer specifications.
- Installed batteries, shock absorbers and exhaust systems.
- Balanced wheels using a computerized wheel balancer machine.
- Inspected tires and checked tire pressure to ensure proper inflation levels.
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Reviewed completed work and road-tested vehicles.
- Provided estimates for additional repair services requested by customers.
Lube Technician
Jiffy Lube Oil Change Center
South Jordan, UT
03.2022 - 08.2023
- Performed complete vehicle maintenance inspections and tapped off fluid levels.
- Estimated costs of vehicle repair.
- Changed oil, transmission fluid and filters in vehicles.
- Diagnosed engine problems by performing visual inspections, listening for unusual noises or checking warning lights on the dashboard.
- Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
- Demonstrated excellent problem solving skills when dealing with difficult situations.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Performed oil changes and lubrication services on a variety of vehicles.
Education
High School Diploma -
Paradigm High School
South Jordan, UT05-2023
Skills
- Relationship building
- Electrical safety
- HVAC controls
- Wire termination
- Equipment testing
- Lighting controls
- Low-voltage systems
Timeline
Low Volt Field Technician
Ace Electric Service
01.2024 - Current
Tire and Lube Technician
Les Schwab Tire Center
09.2023 - 12.2023
Lube Technician
Jiffy Lube Oil Change Center
03.2022 - 08.2023
High School Diploma -
Paradigm High School
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