Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Receptionist
Anna Mesa

Anna Mesa

Office Professional
Boerne,TX

Summary

Dependable office professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.

Overview

28
28
years of professional experience

Work History

Office Manager

Venetian Custom Homes
Comfort
03.2021 - Current
  • Provided administrative support to management team including preparing reports and presentations.
  • Provided training to new hires on office policies and procedures.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Maintained confidential records relating to personnel matters.
  • Monitored inventory levels and placed orders when needed.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Supervised staff members, organized schedules and delegated tasks.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Maintained filing system for records, correspondence and other documents.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Responded to customer inquiries via phone or email in a professional manner.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Delegated work to staff, setting priorities and goals.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Production Planner/Scheduler II

James Avery Craftsman Inc.
Kerrville
08.2019 - 03.2021
  • Determined resource allocations based on available resources and forecasted demand.
  • Assisted in designing workflows that optimize machine utilization while minimizing downtime due to maintenance or repairs.
  • Resolved conflicts between different departments or functions by providing alternatives solutions.
  • Tracked key performance indicators related to productivity goals and provided feedback on any necessary changes.
  • Provided technical support in troubleshooting issues related to the manufacturing process or equipment malfunctions.
  • Analyzed data from various sources such as sales orders, forecasts, inventories. to create accurate production plans.
  • Monitored the progress of production activities to ensure on-time delivery of products.
  • Maintained detailed records of inventory levels, material usage, labor costs. associated with the manufacturing process.
  • Identified potential bottlenecks in the supply chain process and developed corrective actions accordingly.
  • Ensured compliance with safety regulations during all stages of production planning and execution.
  • Participated in meetings with stakeholders such as customers or vendors regarding upcoming projects or changes in product specifications.
  • Created and implemented plans for inventory control, material requirements, and production processes.
  • Prepared reports related to performance metrics such as throughput times, lead times, capacity utilization rates.
  • Developed and maintained production schedules to meet customer demands.
  • Coordinated with other departments such as engineering, purchasing, and warehouse to ensure smooth operations.
  • Identified and resolved production bottlenecks to improve efficiency and throughput.
  • Conducted regular inventory checks to maintain optimal levels of raw materials and finished goods.
  • Worked closely with sales and customer service teams to forecast demand and plan production accordingly.
  • Monitored stock of production supplies and ordered when inventory ran low.
  • Supervised and guided materials planning and production teams to drive business objectives.
  • Prepared and presented production reports and metrics to management for strategic decision-making.
  • Established and maintained relationships with suppliers and vendors to ensure smooth supply chain operations.
  • Oversaw workload versus inventory base to estimate maximum capacity and to present inefficiencies and probable risks to stakeholders.
  • Developed and executed production schedules based on customer demand, inventory levels, and capacity constraints.
  • Led cross-functional teams in project management initiatives to launch new products or enhance existing ones.
  • Allocated resources and controlled inventory by assessing materials stock, monitoring production performance and managing backlogs.
  • Monitored production progress and adjusted schedules as necessary to meet deadlines.
  • Coordinated with procurement team to ensure timely delivery of materials and components.
  • Prepared production schedules for various manufacturing activities and maintained levels to achieve consumer demands.
  • Developed production procedures by evaluating workflow, devising targeted plans and creating customer order schedules aligned with available materials and resources.
  • Managed production risks by developing contingency plans and strategies to mitigate potential disruptions.
  • Utilized ERP systems to plan and track production activities, materials, and resources.
  • Implemented Lean Manufacturing principles to streamline production processes and reduce waste.
  • Effectively communicated detailed information accurately and clearly to production staff and management.
  • Devised weekly production plans in line with market demand.
  • Used daily system logs to document production information, discussing issues with management.

Production Coordinator

James Avery Craftsman Inc.
Comfort
04.2015 - 08.2019
  • Inspected quality control standards of incoming materials, in-process work, and final product output.
  • Ensured compliance with all applicable health, safety, environmental regulations and policies.
  • Resolved any issues related to production process or equipment malfunctions quickly and efficiently.
  • Communicated with vendors to order supplies needed for production operations.
  • Managed day-to-day tasks assigned by Production Manager and Director ensuring deadlines are met consistently.
  • Assisted in developing plans for increasing efficiency by reducing costs or streamlining processes.
  • Analyzed production data to identify areas for improvement.
  • Monitored inventory levels of raw materials and ensured timely replenishment.
  • Created reports on key performance indicators such as output rate, waste reduction, defects, for management review.
  • Collaborated with other departments such as engineering, sales and marketing, to ensure smooth execution of projects.
  • Coordinated and scheduled daily production activities to ensure efficient operations.
  • Oversaw inventory control, reducing waste and improving efficiency.
  • Coordinated production schedules to ensure timely delivery of projects.
  • Managed communication between departments to streamline operations.
  • Coordinated with production lines and created schedules to meet promised delivery.
  • Created and conveyed production and inventory reports to management and sales daily to keep track of changes and issues.
  • Developed production plans based on demand forecasts.
  • Assisted production schedulers in forecast and inventory for upcoming demand fluctuations and prevented material shortages and production downtime.
  • Reviewed daily workload distribution to prioritize and distribute job assignments.
  • Organized order information to prepare for production of products.
  • Monitored inventory levels in stock, expendables and essential items to meet production demands.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Managed the production calendar, scheduling tasks and deadlines.
  • Prepared for production by checking inventory levels of items needed to complete work.
  • Coordinated with supervisor in assigning work to meet on-time production and quality goals.
  • Coordinated logistics for raw materials and finished goods.
  • Prepared and maintained production reports for senior management review.
  • Supervised production staff, providing guidance and feedback.
  • Distributed work orders to departments.
  • Managed movement of materials and product through production.
  • Assisted fellow planning staff members with tasks to maintain proper workflows.
  • Traced missing material and shipments through vendor and customer communications.

Production Inventory Assistant

James Avery Craftsman Inc.
Comfort
03.2001 - 04.2015
  • Organized storage areas according to item size, type, color and quantity.
  • Sorted, labeled and distributed incoming materials as needed.
  • Maintained a safe working environment by adhering to safety policies and procedures.
  • Responded to inquiries from vendors regarding product availability.
  • Created purchase orders for out-of-stock items or new products.
  • Assisted in the physical inventory process by counting merchandise on hand.
  • Inspected goods received for damages or defects prior to stocking shelves.
  • Investigated problems with incorrect quantities, prices.
  • Verified accuracy of incoming and outgoing shipments.
  • Supported other departments with special projects as required.
  • Identified obsolete or slow moving items for return or disposal.
  • Maintained records of all purchased items and supplies.
  • Performed cycle counts to verify inventory accuracy.
  • Analyzed data to identify discrepancies between physical count and computer records.
  • Utilized software to track orders and stock levels.
  • Examined, counted and documented inventory levels.
  • Compiled reports related to inventory transactions, shortages and overages.
  • Controlled inventory to eliminate expenses and ensure optimal stock.
  • Protected store assets with effective loss prevention strategies.
  • Inspected incoming materials for damage.
  • Entered information into system to update status reports.
  • Coordinated inventory, stocking and ordering.
  • Performed scheduled inventory counts and supply audits.
  • Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
  • Coordinated with suppliers to reorder supplies and manage inventory replenishment.
  • Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
  • Led physical counts and reconciled discrepancies to maintain accurate inventory records.
  • Analyzed inventory trends to forecast future needs and prevent overstock.
  • Utilized inventory management software for tracking and reporting purposes.
  • Participated in physical inventory counts to keep information accurate and current.
  • Monitored database system to prepare and deliver customer orders on time.
  • Coordinated logistics for inventory movement between locations.
  • Coordinated receipt of incoming materials and verified accuracy of items received.
  • Performed inventory cycle counting and identified discrepancies.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.

Manufacturing Technician

James Avery Craftsman Inc.
Comfort
02.1999 - 03.2001
  • Operated automated systems to produce product according to customer specifications.
  • Collaborated with team members to achieve daily production goals.
  • Assisted in training other technicians on proper use of equipment and safety protocols.
  • Calibrated measuring devices such as micrometers, calipers.
  • Performed preventative maintenance on manufacturing equipment and machinery.
  • Programmed CNC machines for cutting and drilling operations.
  • Documented results of all tests performed and reported any discrepancies.
  • Performed machine set-up activities prior to start up of production run.
  • Conducted quality checks on finished products to ensure accuracy.
  • Troubleshot problems with equipment, devices or products.
  • Used hand tools, power tools and measurement devices to perform production operations.

Pre-K Teacher's Aide for Special Needs Children

Comfort ISD
Comfort
01.1997 - 02.1999
  • Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
  • Maintained safe, clean and constantly supervised play environment.
  • Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
  • Assisted with implementation of approved lesson plans and daily classroom schedule.
  • Assisted with or led story time by reading books to children.
  • Supported lead teacher with daily classroom activities.
  • Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
  • Supervised students outside classroom during recess, lunch, and breaks.
  • Instructed and assisted students during craft activities.
  • Maintained and cleaned nap mats by making minor repairs and wiping down.
  • Planned and supervised games and other recreational activities for students.
  • Assisted in preparing lesson materials and bulletin board displays.
  • Distributed pencils, paper, textbooks and workbooks to students.
  • Organized and labeled student materials when setting up classrooms.
  • Taught daily life skills and behaviors to students to build practical knowledge.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Instructed students on usage and care of equipment to prevent injuries.
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Managed daily attendance and reported absences and tardies to appropriate personnel for parental notification.
  • Took class attendance and recorded absences.
  • Attended in-services, workshops and seminars.

Education

GED -

Comfort ISD
Comfort , TX
01-1997

Skills

  • Administrative support
  • Office organization
  • Data analysis
  • Customer service
  • Inventory control
  • QuickBooks
  • Team leadership
  • Project management
  • Effective communication
  • Time management
  • Office management
  • Clear oral/written communication
  • Meeting planning
  • Supply management
  • Organizational skills
  • Data entry
  • Scheduling
  • Relationship building
  • Scheduling coordination
  • Office administration
  • Microsoft Excel
  • Meeting coordination
  • Team building

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Office Manager

Venetian Custom Homes
03.2021 - Current

Production Planner/Scheduler II

James Avery Craftsman Inc.
08.2019 - 03.2021

Production Coordinator

James Avery Craftsman Inc.
04.2015 - 08.2019

Production Inventory Assistant

James Avery Craftsman Inc.
03.2001 - 04.2015

Manufacturing Technician

James Avery Craftsman Inc.
02.1999 - 03.2001

Pre-K Teacher's Aide for Special Needs Children

Comfort ISD
01.1997 - 02.1999

GED -

Comfort ISD

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