Anna M. Garcia
Tucson,AZ
Summary
I am an experienced project manager with a strong telecommunications and electric utilities background. I also have over a decade of experience in telecommunications and contract administration, with a proven track record in managing long-term projects, ensuring compliance, and optimizing processes. I'm committed to leveraging my skills and experience to promote the growth of Tucson Electric Power Company (TEP) and myself.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Telecommunications Project Manager
Tucson Electric Power
01.2018 - Current
- Lead telecommunications projects and coordinate with internal and external stakeholders to review, design, relocate, construct, and install cable, fiber optics, and wireless installations on utility structures
- Serve as the main point of contact for attaching entities, other utilities, and governmental agencies regarding telecom initiatives, processes, and issues
- Coordinate with Legal, Governmental Relations, Design, Rates, Corporate Communication, Design and Construction on Telecommunications matters
- Ensure compliance with FCC regulations, corporate policies, and industry standards
- Develop and coordinate solutions for contract, permit, construction, billing, and project issues
- Coordinate and set priorities for TEP telecommunications personnel to ensure timely and efficient construction, relocation, upgrade, or removal of telecom services
- Maintain and update telecom information systems, providing comprehensive training and support
- Support the development and implementation of telecom attachment specifications
- Manage topped pole inventory and removal activities, ensuring accurate billing
- Oversee telecom pole attachment transfers by contractors
- Accrue, process, and approve vendor payments for transfer work
- Manage and update telecom web content, publishing comprehensive guidelines
- Provide expertise and advice on telecom issues to UES personnel
- Review and recommend standardization of procedures
- Provide on-call support to T&D Operations during storm season
- Provide guidance, manage workflows, and delegate tasks to the telecom and pole pull construction teams
- Assist in establishing policies and procedures for the telecom group
- Manage the One Touch Transfer Program and Program O&M budget
- Support Contract Administration and Energy Settlements in reducing TEP’s accounts receivable in telecommunications
- Prepare Executive Dashboards and monthly status reports with a consolidated view of telecom activities
- Collaborate with finance, rates, and legal teams to validate rate changes, ensuring accurate financial accounting and compliance with FCC regulations
- Develop and revise contracts, forms, and applications based on business needs, technology advancements, and FCC Regulations
Contract Administrator
Tucson Electric Power Company
01.2012 - 12.2018
- Managed all T&D Operations contracts and billing that relate to the construction and modification of electric transmission and distribution line facilities and to support attachments by others of cable, fiber optics and wireless installations on utility structures, as well as additional services provided by T&D Operations
- Manage the initiation, negotiation, and preparation of telecom agreements, including validation of contract issues
- Developed and monitored corporate policies regarding telecom issues, ensuring compliance and representing TEP in dealings with external entities
- Developed new contract forms and revised existing contracts based on business needs
- Conducted job-site reviews for Line Extension contracts, assessed findings, and determined financial outcomes per ACC Rules and Regulations
- Ensured all review dates for Line Extension contracts were met and appropriate accounting transactions were completed
- Managed the collections process, including initiating write-off procedures and working with customers
- Monitored and executed corporate policies regarding contract management and electronic storage
- Assisted in developing new ACC Rules and Regulations for the Design Teams
- Worked with Key Account Managers and T&D Directors to create special contracts and billing procedures for new business opportunities
- Developed procedures and training for the proper use of TEP contracts
- Tracked activities and created reports to forecast trends, evaluate processes, and support decision-making
- Reconciled customer advances to general ledger accounts and ensure compliance with audit and regulatory requirements
- Provided support to T&D Operations leadership
- Utilized broad business knowledge, including financial, billing, project management, research, and report preparation
- Ensured understanding and implementation of legal contractual and FCC requirements
- Communicated effectively, both orally and in writing, and provided constructive dialogues with customers, contractors, developers, and TEP employees regarding New Service Contracts
Education
Bachelor of Applied Science - Public Management
Northern Arizona University State Campus
01.2012
Associate of Applied Science - Business
Pima Community College
01.2011
Skills
- Microsoft Word
- Excel
- Outlook
- PowerPoint
- Geographic Information System (GIS)
- Maximo Work Management System
- Excellent verbal and written communication skills
- Experienced in stakeholder communication and management
- Extensive experience in providing quality customer service
- Great organizational and time management abilities
- Skilled at managing multiple tasks simultaneously
- Experienced in project management and coordination
Certification
Project Management-Lean Process Certified, Management & Strategy Institute, 2017
Projects
Pole Attachment Guidelines, Project Lead, 2019, Developed TEP Pole Attachment Guidelines, ensuring transparency during the pole attachment process. Federal Communications Commission (FCC) Compliance, Project Lead, 2020, Ensured organizational compliance with new FCC pole attachment rules and regulations. One Touch Transfer Program, Project Lead, 2023, Led implementing a new pole attachment transfer program, optimizing transfer processes and accelerating pole removals.
Timeline
Telecommunications Project Manager
Tucson Electric Power
01.2018 - Current
Contract Administrator
Tucson Electric Power Company
01.2012 - 12.2018
Associate of Applied Science - Business
Pima Community College
Bachelor of Applied Science - Public Management
Northern Arizona University State Campus
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