Anna Milosevich
Farmington Hills,MI
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
25
25
years of professional experience
Work History
Office Manager, Clerical Assistant
Nikola’s Restaurant
Southfield, Michigan
02.2000 - Current
- Managed daily operations of a single restaurant, overseeing people development, ensuring customers satisfaction and efficient operations.Scheduled staff shifts and ensured proper utilization of labor hours.Effectively managed payroll, timekeeping and paperwork for new hires and termination.Monitored food and beverage
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
Associate of Arts -
Oakland Community College
Farmington Hills, MI06-2004
Bachelor of Arts - Human Resources Management
University of Michigan, Dearborn
Dearborn, MISkills
- Bookkeeping
- Staff hiring
- Vendor engagement
- Billing
- Employee supervision
- Customer relations
- Administrative oversight
- Mail handling
- Facility management
- Scheduling
- Credit and collections
- Office administration
- Team bonding
- Payroll processing
- Scheduling and calendar management
- Customer service
Languages
Polish
Native/ Bilingual
Russian
Elementary
Timeline
Office Manager, Clerical Assistant
Nikola’s Restaurant
02.2000 - Current
Associate of Arts -
Oakland Community College
Bachelor of Arts - Human Resources Management
University of Michigan, Dearborn