Anna Mireles
Hollister,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
1994
1994
years of post-secondary education
Work History
Kitchen prep
Floating Cafe
Branson, Missouri
04.2022 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
Packer Associate
Patio products
Tampa, Florida
04.2020 - 11.2023
- Packaged patio products for shipment using safe handling techniques.
- Inspected items for quality and accuracy before packaging.
- Operated packing machinery to streamline packaging processes.
- Maintained clean and organized workstations throughout shifts.
- Collaborated with team members to meet daily packing goals.
- Followed safety protocols to ensure a secure work environment.
- Assisted in training new associates on packing procedures.
- Communicated effectively with supervisors regarding inventory levels.
- Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
- Ensured that all products were properly packaged before being shipped out of the facility.
- Labeled packages with shipping information such as address labels or colored stickers.
- Checked for damaged goods and recorded discrepancies on appropriate paperwork.
- Followed all safety protocols while operating packaging equipment or handling hazardous materials.
- Responded quickly to any changes in production schedules or requests from supervisors.
- Prepared orders for shipment by selecting proper containers and packing material.
- Sorted various types of merchandise into designated areas according to established procedures.
- Stacked boxes onto pallets in an orderly fashion to ensure stability during transport.
- Organized packages according to size, weight, destination, or type of product using hand-held scanners.
- Inspected outgoing shipments to ensure conformance with customer requirements.
- Repackaged bulk items into smaller quantities for individual sale or distribution.
- Provided assistance with unloading incoming freight trucks when needed.
- Transported finished goods from production area to loading dock for shipment.
- Updated computerized tracking systems with package details such as weights, destinations, barcodes.
- Operated forklifts and other powered equipment to move heavy materials around the warehouse facility.
- Monitored stock levels regularly and requested new supplies when necessary.
- Assisted customers in locating products within the warehouse when necessary.
- Inspected finished products for defects before packing them into boxes or containers.
- Labeled packages and recorded items packed in preparation for shipping.
- Trained new employees on proper techniques for packaging, equipment operation and inventory management.
- Packaged items manually by placing in boxes and surrounding with protective materials.
- Set up jobs for lines and assisted with printing labels and packaging.
- Processed finished product by moving through packaging machines.
- Updated inventory and production information using warehouse management systems and scanner guns.
Lawn care services
Lawnlove
Tampa, Florida
02.2017 - 11.2023
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted testing of software and systems to ensure quality and reliability.
Department manager of apparel
Walmart
Brandon, Florida
03.2018 - 11.2022
- Oversaw inventory management and coordinated restocking activities.
- Collaborated with cross-functional teams to streamline operational processes.
- Conducted performance evaluations and provided constructive feedback to staff.
- Addressed customer inquiries and resolved issues promptly and effectively.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Worked closely with sales associates to complete tasks.
- Grew department's team and technical capabilities with hiring and training of talented individuals.
- Resolved customer complaints and issues promptly and professionally.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
Customer Service Manager
Sunoco Gas Station
Lakeland, Florida
04.2004 - 11.2019
- Supervised daily operations to ensure excellent customer service at the gas station.
- Trained staff on effective customer interaction and service protocols.
- Handled customer inquiries and resolved issues in a timely manner.
- Managed inventory levels, ensuring product availability for customers.
- Implemented safety procedures to maintain a secure work environment.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Education
Plant City High
Plant City, FloridaSkills
- Inventory management
- Packaging processes
- Quality inspection
- Customer service
- Problem solving
- Training staff
- Time management
- Safety compliance
- Project coordination
- Customer satisfaction
- Organizational skills
- Basic math
Timeline
Kitchen prep
Floating Cafe
04.2022 - 09.2025
Packer Associate
Patio products
04.2020 - 11.2023
Department manager of apparel
Walmart
03.2018 - 11.2022
Lawn care services
Lawnlove
02.2017 - 11.2023
Customer Service Manager
Sunoco Gas Station
04.2004 - 11.2019
Plant City High