Anna Mitchell
Tampa,FL
Summary
Dynamic and empathetic professional with a proven track record in customer service and problem-solving. Excelled in roles at Ella's Fold Art Cafe and other establishments, enhancing customer satisfaction and mentoring new staff. Demonstrated strong communication and time management skills, achieving high levels of trust and repeat business in caregiving and service positions.
Overview
2025
2025
years of professional experience
Work History
Babysitter
Families In The Community
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
Dog Sitter
Families In The Community
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
Restaurant Hostess
Ellas Folk Art Cafe
12.2023 - 07.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cashier/Server
Chipotle Mexican Grill
06.2022 - 01.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
Education
Undergrad - Communication Sciences And Disorders
UNC Charlotte
Charlotte, NC05-2028
High School Diploma -
Vivian Gaither High School
Tampa, FL05-2024
Skills
- Patient and empathetic
- Highly proficient in written and verbal communication
- Skilled at problem-solving
- Strong time management
- Strong work ethic
- Well versed in customer service
- Active learner
- Great work ethic and integrity
Languages
Italian
Elementary
Timeline
Restaurant Hostess
Ellas Folk Art Cafe
12.2023 - 07.2024
Cashier/Server
Chipotle Mexican Grill
06.2022 - 01.2023
Babysitter
Families In The Community
Dog Sitter
Families In The Community
Undergrad - Communication Sciences And Disorders
UNC Charlotte
High School Diploma -
Vivian Gaither High School