Summary
Overview
Work History
Education
Timeline
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ANNA MORGAN

Powhatan

Summary

I am highly motivated with a passion for building rapport and positive interactions with everyone I interact with! Taking initiative, working with purpose, and following instructions with integrity are all core values of mine.

Overview

7
7
years of professional experience

Work History

Barber

Fadez and Bladez Barbershop
05.2023 - Current


  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.Answered incoming telephone calls and scheduled appointments for clients.
  • Consistently received positive performance reviews from guests.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Administrative Assistant

Salem Baptist Church
05.2021 - 08.2021
  • Answered phones, responded to emails, and assisted with additional office work.
  • Utilized Excel to process financial and other clerical records.
  • Organized and restructured office and storage spaces.
  • Designed and printed bulletins and other materials.

Shift Leader

Chick-fil-A
09.2019 - 11.2020
  • Promoted 3 times from Team Member to Specialist to Certified Trainer to Shift Leader in only 12 months.
  • Worked primary team positions in addition to answering phones, resolving customer complaints, and writing shift setup.
  • Trained new team hires in all front of house positions.
  • Assisted Marketing Director with team building activities.

Customer Service Representative

Grade A Cuts Lawn Care
03.2018 - 12.2018
  • Company Overview: Google 5-Star lawn care company with over 100 clients
  • Primary customer liaison for a Google 5-Star lawn care company with over 100 clients.
  • Handled all customer communication including quotes, invoices, credit cards, complaints, and feedback.
  • Managed job scheduling and crew communication.
  • Google 5-Star lawn care company with over 100 clients

Education

A.A.S. - Cosmetology

Crown School of Trades and Technology
12.2022

Timeline

Barber

Fadez and Bladez Barbershop
05.2023 - Current

Administrative Assistant

Salem Baptist Church
05.2021 - 08.2021

Shift Leader

Chick-fil-A
09.2019 - 11.2020

Customer Service Representative

Grade A Cuts Lawn Care
03.2018 - 12.2018

A.A.S. - Cosmetology

Crown School of Trades and Technology

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ANNA MORGAN