Anna Murphy

• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

• Practiced lines and scenes independently and collaboratively to prepare for performances.
• Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
• Exhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of the production process.

• Provided prompt assistance to individuals in crisis, utilizing active listening skills and empathy to quickly establish rapport.
• Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.

• Taught Spanish to grades K - 8.
• Used written exercises to test and develop reading and writing foreign languages.
• Boosted student engagement with interactive activities that incorporated authentic materials from Spanish-speaking countries.
• Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
• Contributed to curriculum development, ensuring alignment with state standards and incorporation of best practices in foreign language instruction.
• Evaluated student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes.

• Taught Spanish 1 - 3 to grades 9 - 12 at a small mountain town high school, where skiing and hard-work were largely valued. (Please review activities above.)

• Delivered culturally sensitive lesson plans at a school where a large percentage of the population were Native Americans. It was an honor to serve this community. (Please refer to activities above.)

• Provided service to a quaint public school in rural Illinois, where everyone knew each other very well. It was a warming experience. (Please, refer to activities above.)

• Gained valuable experience working in public schools, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports and developing a repertoire of teaching materials.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict rules and deadlines.

• Streamlined call processes for enhanced productivity and reduced wait times for callers.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Logged call information and solutions provided into internal database.

• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

• Developed innovative lesson plans to engage students in English language learning.
• Prepared and implemented lesson plans covering required course topics.
• Assisted in publicizing and promoting the University.

(Please refer to activities above.)

• Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
• Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
• Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.