Summary
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Anna Musheghyan

Medical Assistant/Phlebotomy Technician
Glendale,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Volunteer Assistant

Dr. Sahag A. Aslanyan Medical Office
Glendale, CA
04.2025 - Current
  • Assisted with patient check-ins, scheduling, and front desk duties
  • Took and recorded vital signs, including blood pressure and pulse
  • Collected blood samples following proper safety and hygiene procedures
  • Helped ensure a clean, organized, and welcoming clinical environment
  • Entered data into databases accurately and efficiently.

Front Desk Assistant

Calmates LLC
Los Angeles, CA
07.2023 - 12.2023
  • Handled front desk operations and administrative support tasks
  • Managed customer inquiries and appointment scheduling
  • Maintained accurate records and supported internal staff needs

RA NSS

Border Troops
Yerevan, Armenia
01.2018 - 01.2021
  • Conducted security and border control responsibilities
  • Ensured discipline and team coordination for operational success
  • Supported mission planning and team execution
  • Republic of Armenia

Customer Service Manager

Top Gev LLC
Yerevan, Armenia
01.2009 - 01.2018
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Analyzed call center data to identify trends in customer issues and recommend solutions accordingly.
  • Maintained accurate records of customers' interactions with the company in order to provide better future services.
  • Resolved customer issues and ensured high service quality
  • Optimized service workflows and coordinated with suppliers
  • Republic of Armenia

Education

Medical Assistant Program - Medical Assistant/Phlebotomy Technician

Universal Healthcare Careers College
Glendale, CA
09.2024 - 05.2025

Master’s Degree - Engineering

State Engineering University of Armenia
Yerevan, Armenia
09.2002 - 07.2007

High School Diploma -

State Engineering University of Armenia
Armenia, Yerevan
09.2000 - 07.2002

School Diploma -

No 18
Yerevan, Armenia
09.1992 - 07.2000

Skills

  • Team collaboration
  • Customer service
  • Problem solving and adaptability
  • Vital signs monitoring
  • Medical terminology
  • Patient record management
  • Fast learner
  • Office administration
  • Blood sample collection

Languages

English
Professional
Armenian
Native/ Bilingual
Russian
Full Professional

Timeline

Volunteer Assistant

Dr. Sahag A. Aslanyan Medical Office
04.2025 - Current

Medical Assistant Program - Medical Assistant/Phlebotomy Technician

Universal Healthcare Careers College
09.2024 - 05.2025

Front Desk Assistant

Calmates LLC
07.2023 - 12.2023

RA NSS

Border Troops
01.2018 - 01.2021

Customer Service Manager

Top Gev LLC
01.2009 - 01.2018

Master’s Degree - Engineering

State Engineering University of Armenia
09.2002 - 07.2007

High School Diploma -

State Engineering University of Armenia
09.2000 - 07.2002

School Diploma -

No 18
09.1992 - 07.2000

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Anna MusheghyanMedical Assistant/Phlebotomy Technician