Operations specialist with experience in business process management, contractual work, and cross-functional coordination in IT and international companies. Experience in process optimization, financial support, and interaction with international partners.
Overview
13
13
years of professional experience
Work History
Personal assistant
Hollywood Rides
2024.10 - Current
Drafting, conclusion and support of contracts;
Control over the implementation of the terms of contracts, timely payments;
Work with correspondence (registration, accounting, timely sending of letters, documentation)
Participation in the preparation and organization of negotiations, meetings with representatives of foreign and belarusian partners on current cooperation and new projects;
Organization and full support of event in the office, all corporate events from the idea to the closing of all documentation;
Work with partners;
Organization of participation of participants in events, their timely information, transfer / residence as necessary;
Work with Turo account, Getaround, Tesla insurance;
Assistance to employees in resolving all emerging issues, personnel support.
Business Operations Specialist
Lumerix
2024.10 - Current
Managed day-to-day business operations, ensuring smooth coordination between finance, legal, and administrative functions.
Coordinated internal processes related to payments, contracts, and documentation across multiple stakeholders.
Oversaw operational workflows from request initiation through approval, execution, and closure, ensuring full compliance with internal policies.
Prepared and maintained operational documentation, reports, and process guidelines.
Supported financial operations, including invoice processing, payment tracking, and reconciliation in cooperation with accounting teams.
Liaised with external partners, service providers, and regulatory bodies on operational and administrative matters.
Assisted in company registration, compliance procedures, and updates to corporate records (including business identifiers and profiles).
Monitored operational risks and identified opportunities to optimize and automate business processes.
Implemented process improvements to increase efficiency, transparency, and cross-departmental alignment.
Supported management with operational analytics, data collection, and performance tracking.
Collaborated with cross-functional teams to streamline communication and enhance project execution.
Office manager
Unitary enterprise for the provision of services "IQT Assurance"
2023.12 - 2024.10
Providing office work: purchasing office supplies, paper, coffee and tea, furniture, equipment, souvenirs, etc.
Receiving and distributing incoming correspondence/calls/e-mail and sending outgoing correspondence.
Preparing business correspondence.
Assistance in organizing business events and corporate parties.
Meeting and accompanying office visitors.
Control over office cleaning, maintaining cleanliness and order.
Resolving various administrative and economic issues, interacting with tenants.
Managed daily office operations, ensuring efficient workflow and organization.
Coordinated scheduling for meetings, appointments, and staff activities to optimize productivity.
Project manager
Atlantconsultsoft
2022.11 - 2023.11
Project document flow support;
Monitoring the status of projects, tasks, documentation, time sheets;
Support for resource planning of projects;
Creating users in systems;
Distribution of applications for performers;
Dispatching client and internal requests for performers;
Work with certificates of completed work and contractors;
Other tasks within the project office;
Compliance with current internal regulations and regulations of the company and structure.
Executive assistant
FASHION HOUSE Group
2022.08 - 2022.11
Meeting and receiving visitors to the office;
Reception and distribution of calls (mini PBX), sending faxes, scanning documents;
Document management (registration of incoming and outgoing documents, distribution of documents by departments, processing of orders, letters, preparation and sending of correspondence by means of mail / courier service, work with e-mail, etc.);
Maintaining and maintaining company messages;
Reservation and booking of tickets (air, railway), hotels;
Work with embassies, visa centers;
Keeping records of working hours;
Solution of economic and operative programs in the office, economic support of the office (ordering water, stationery programs, etc.);
Operational execution of tasks.
Executive assistant/Office manager
Saygames LLC
2019.02 - 2022.01
Drafting, conclusion and support of contracts;
Control over the implementation of the terms of contracts, timely payments;
Work with correspondence (registration, accounting, timely sending of letters, documentation)
Participation in the preparation and organization of negotiations, meetings with representatives of foreign and belarusian partners on current cooperation and new projects;
Organization and full support of event in the office, all corporate events from the idea to the closing of all documentation;
Work with partners;
Organization of participation of participants in events, their timely information, transfer / residence as necessary;
Preparation of documents and support of employees for obtaining a visa;
Full support of the life of the office (ordering stationery, lunches for employees, all the tasty treats for the kitchen, office supplies, household goods, gifts and all equipment);
Full support of the work of the CEO and COO, including personal assignments;
Assistance to employees in resolving all emerging issues, personnel support (registration of work books, vacations, signing of all personnel documentation);
Accounting of all equipment in the office, repair and purchase;
Receipt and control of document flow between 3 offices in different countries, timely receipt and control of the correctness of registration.
Leading Specialist
CJSC " Infopark-project"
2013.09 - 2018.04
Drafting, conclusion and support of contracts;
Control over the implementation of the terms of contracts, timely payments;
Work with correspondence (registration, accounting, timely sending of letters, documentation);
Participation in the preparation and organization of negotiations, meetings with representatives of foreign and belarusian partners on current cooperation and new projects;
Organization and full support of events (from seminars to international conferences);
Work with partners (documentary support, organization of exhibitions, work with speakers, pr-companies);
Organization of participation of participants in events, their timely information, transfer / residence as necessary;
Work on the organization of exhibitions (work with contractors, venue, monitoring the timely execution of tasks and compliance with contractual relationships with partners);
Preparation of documents and support of employees for obtaining a visa;
Education
Bachelor’s Degree - Faculty of Management, Chair of Economic Informatics
Belarusian State Economic University
Minsk, Belarus
2015-05
School Education -
Gymnasium
2009-05
Skills
Innovation management
Team collaboration
Customer relations
Stakeholder engagement
Analytical thinking
Management collaboration
Documentation management
Teamwork and collaboration
Languages
French
Professional Working
English
Professional Working
Personal Information
Age: 34
Citizenship: Беларусь
Title: Operations & Administrative Manager
Date of Birth: 1991-12-28
Gender: Female
Nationality: Belarusian
Timeline
Business Operations Specialist
Lumerix
2024.10 - Current
Personal assistant
Hollywood Rides
2024.10 - Current
Office manager
Unitary enterprise for the provision of services "IQT Assurance"
2023.12 - 2024.10
Project manager
Atlantconsultsoft
2022.11 - 2023.11
Executive assistant
FASHION HOUSE Group
2022.08 - 2022.11
Executive assistant/Office manager
Saygames LLC
2019.02 - 2022.01
Leading Specialist
CJSC " Infopark-project"
2013.09 - 2018.04
Bachelor’s Degree - Faculty of Management, Chair of Economic Informatics