High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style. Approached each day and unique challenges with enthusiasm, patience and humor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Aquatic Specialist
City Of Ballwin
09.2021 - Current
Oversaw daily operations of year round indoor pool and seasonal North Pointe Aquatic Center of over 200
employees from diverse employment areas and backgrounds
Procured and inventoried equipment for both facilities including first aid, daily and major maintenance needs, all
aquatic programs, and special events
Trained, hired, and maintained certifications for all lifeguards and swim instructors through teaching Water Safety Instructor classes, lifeguard reviews, and planning monthly in-service trainings for both positions
Acted as Manager on Duty for Ballwin Pointe recreation facility during rotating morning, evening, and weekend
shifts
Waterfront Intern
Pointe O' Pines Camp For Girls
05.2021 - 08.2021
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Assisted in the planning and execution of special events, resulting in increased employee engagement and satisfaction.
Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Recreation Program Assistant
City Of Warrensburg
10.2019 - 04.2021
Enhanced participant satisfaction by planning and implementing diverse recreational programs and activities with the collaboration of team members.
Increased community engagement by collaborating with local schools to promote recreational events.
Streamlined program registration process, resulting in improved efficiency and reduced wait times for swim lesson participants.
Developed strong relationships with participants and their families, fostering a welcoming environment for all
Delivered exceptional customer service, addressing concerns and inquiries promptly and professionally, and implemented feedback from participants to continually improve programming quality and relevance.Managed accurate record-keeping for program attendance, budget tracking, and equipment inventory.
Provided support during special events, contributing to the success of community-wide celebrations.
Daycare Teacher
Creative Castle Kids Center
02.2019 - 08.2019
Increased daycare students' social skills by incorporating group activities and cooperative play into daily routines.
Enhanced children's emotional development through empathetic communication and active listening techniques.
Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Developed strong relationships with parents through regular communication about their child's progress and needs.
Pool Manager
Midwest Pool Management
05.2014 - 08.2018
Enhanced pool safety by conducting regular inspections and maintenance of equipment.
Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
Reduced accidents by implementing monthly in-service training programs for lifeguards.
Increased customer satisfaction with timely resolution of issues and proactive communication.
Developed close relationships with the pool owner and pool users to ensure satisfaction of the facility.
Education
Bachelor of Science - Health Studies
University of Central Missouri
Warrensburg, MO
08.2021
Skills
Information Security
Account Updating
Report Generation
Scheduling
Data Collection/Entry
Complaint Resolution
Problem-Solving/Critical Thinking Abilities
Customer Service
Active Listening
Staff Training
Collaboration
Independent
Certification
Certified Pool Operator, Pool and Hot Tub Alliance
Water Safety Instructor Trainer, American Red Cross
Lifeguard Instructor, American Red Cross
CPR/First-Aid/AED Instructor, American Red Cross
Water Safety Instructor, American Red Cross
Lifeguard, American Red Cross
Timeline
Aquatic Specialist
City Of Ballwin
09.2021 - Current
Waterfront Intern
Pointe O' Pines Camp For Girls
05.2021 - 08.2021
Recreation Program Assistant
City Of Warrensburg
10.2019 - 04.2021
Daycare Teacher
Creative Castle Kids Center
02.2019 - 08.2019
Pool Manager
Midwest Pool Management
05.2014 - 08.2018
Bachelor of Science - Health Studies
University of Central Missouri
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