Anna-Nicole Genislow
Compton,CA
Summary
Talented individual skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 12 years of experience to new professional challenges with growth-oriented organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Job Connector
Coalition for Responsible Community Development (CRCD)
08.2023 - Current
- Facilitate resource navigation with goal of either employment, education or vocational training for participants who are unhoused along with other barriers with Mayor's Office of Economic Opportunity interim housing initiatives
- Provide job/education/vocational training program retention assistance
- Perform adult workforce development tasks including resume building, job searching interview coaching
- Maintained and updated case notes and identifying information on each client totaling up to 20 active clients via Google Sheets, Google Docs, Salesforce and CalJobs
- Created and implemented organizational processes for better client and program performance
Street Teams Member
Lee Andrews Group
03.2023 - 08.2023
- Ensured comfortability and safety of LA Metro's K line ridership
- Informed riders about how to use Metro's rail system and about Metro's support programs including the LIFE Program
- Documented instances of customer assistance, unhoused individuals for PATH (People Assisting The Homeless) to assist and incidents such as unsafe behavior and/or defective station machinery.
Transportation Associate II
Los Angeles County Metropolitan Transportation Authority (LACMTA)
03.2020 - 03.2023
- Managed Vanpool ridership reporting, novel reporting software (TripSpark) implementation, and customer assistance
- Facilitated Vanpool post-COVID recovery efforts via marketing and outreach efforts with creation of Safety Campaign, program policy fact sheet, and updated front-facing webpage
- Designed web page content and layout for Transportation Demand Management (TDM) Policy
- Managed, administered and evaluated bike donation mini-grant program called Metro Adopt A Bike in collaboration with Community-Based Organizations (CBOs) via application and program guideline creation, application proposal review, routing of funding agreements totaling $240,000, marketing, daily/monthly operations, event coordination, CBO correspondence, and program equity practice maintenance
- Managed communications for Bike Month programs
- Researched, developed and analyzed material for Mobility Hubs White Paper funding sources, case studies from other cities' Mobility Hubs, and Needs Assessment Outreach Survey
- Manage Metro Open Streets grant program via proposal application review, routing of funding agreements totaling over $5 million, event coordination along with daily operations and grantee correspondence
- Lead communication and execution efforts of novel TDM policies, programs, and initiatives.
Consultant, Program Coordinator
Los Angeles United Methodist Urban Foundation (Urban Internship)
03.2019 - 08.2019
- Established relationships among 5 internship sites
- Advertised internship opportunity via social media among other methods
- Interviewed candidates for internship consideration and assisted in follow-up processes
- Helped evaluate and advise on program's construction and implementation
- Coordinated and managed all evening programs and guest speaker sessions
- Facilitated team-building activities for cohort of 5 interns
- Prepared and presented reports to Board Members.
Intern and Site Testing Manager
Children's Defense Fund Freedom Schools
06.2016 - 08.2017
- Researched and assessed participants' reading levels
- Analyzed and summarized reading assessment data to inform improvements for program
- Evaluated program performance
- Created and facilitated program curriculum
- Educated students on challenges and successes in African American community to aid in students' civic engagement, scholastic, social, and personal development.
Marketing/Communications Intern
UCLA Health (Nathanson Family Resilience Center)
02.2017 - 06.2017
- Created content for marketing materials
- Marketed on social media and at in-person events about clinic's services and app
- Was responsible for data management and clinic's Youtube channel.
Co-Director, Peer Diversity Educator
UCLA Student Affairs (Bruin Resource Center)
09.2013 - 06.2015
- Co-facilitated dialogues and workshops on cross-cultural communication, conflict resolution and social identities
- Established organization from group of 4 students facilitating workshops to 25 paid Peer Diversity Educators
- Coordinated and marketed dialogue events
- Delegated various responsibilities to Peer Diversity Educators.
Generalist Intern, Intergroup Relations Intern
UCLA Student Affairs (Bruin Resource Center)
09.2013 - 06.2014
- Identified students' needs and recommend resource solutions accordingly
- Informed students on classes and services offered
- Interviewed 4 candidates for center's Intergroup Relations Program Coordinator position
- Managed and developed curriculum for new workshops.
Education
Bachelor of Arts - International and Area Studies: Latin America
University of California Los Angeles (UCLA)
Los Angeles, CA09.2017
Skills
- Proficient in Microsoft Office and Google Workspace
- Proficient in Webpage and Newsletter curation via WordPress and Active Campaign
- Some knowledge of ArcGIS
- Highly skilled in Canva
- Experienced in Salesforce and CalJobs
- Highly experienced in Marketing and Outreach
- Highly experienced in Project Management/Program Coordination
- Highly experienced in Facilitation, Team Development and Leadership
- Strong Written and Verbal Communication Skills
- Highly experienced in Public Speaking
- Highly experienced in Crisis Management
- Experienced in Case Management
Certification
- Certification in Facilitation with UCLA Intergroup Relations (2014)
- Nonviolent Crisis Intervention 2nd Edition With Advanced Physical Skills (2023)
Accomplishments
- LA Metro Celebrating Excellence in the Workplace 2022: Equity and Inclusion Award (Metro Adopt A Bike)
- Certificate of Achievement for completing 66 hours of Social Services training
Affiliations
Board Member, Metro Emerging Professionals Association (MEPA)
Languages
Spanish
Professional Working
Portuguese
Professional Working
Timeline
Job Connector
Coalition for Responsible Community Development (CRCD)
08.2023 - Current
Street Teams Member
Lee Andrews Group
03.2023 - 08.2023
Transportation Associate II
Los Angeles County Metropolitan Transportation Authority (LACMTA)
03.2020 - 03.2023
Consultant, Program Coordinator
Los Angeles United Methodist Urban Foundation (Urban Internship)
03.2019 - 08.2019
Marketing/Communications Intern
UCLA Health (Nathanson Family Resilience Center)
02.2017 - 06.2017
Intern and Site Testing Manager
Children's Defense Fund Freedom Schools
06.2016 - 08.2017
Co-Director, Peer Diversity Educator
UCLA Student Affairs (Bruin Resource Center)
09.2013 - 06.2015
Generalist Intern, Intergroup Relations Intern
UCLA Student Affairs (Bruin Resource Center)
09.2013 - 06.2014
Bachelor of Arts - International and Area Studies: Latin America
University of California Los Angeles (UCLA)
- Certification in Facilitation with UCLA Intergroup Relations (2014)
- Nonviolent Crisis Intervention 2nd Edition With Advanced Physical Skills (2023)
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