Anna Nilges
Professional Commercial Cleaner
Portage
Summary
Dedicated business administration associate pursuing a bachelor's degree in Accountancy at WMU, with several years of experience in customer service and kitchen supervision. Known for reliability and strong communication skills, along with a proven ability to foster positive relationships in fast-paced environments. Eager to leverage expertise in technology, finance, and customer service in a dynamic position that supports organizational goals and enhances client satisfaction. Committed to continuous learning and professional growth within the accounting field.
Overview
8
8
years of professional experience
Work History
Proffesional Commercial Cleaner
Clean By Design
02.2026 - Current
- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Trained new staff on cleaning protocols and equipment usage for improved efficiency.
- Developed and implemented enhanced cleaning schedules, optimizing workflow across multiple sites.
- Conducted regular inspections to maintain cleanliness standards and address issues proactively.
Kitchen Supervisor
Sweetwater’s Donut Mill
09.2022 - 02.2026
- Training
- Donut making
- Closing procedures
- Leading teams of up to two to four
- Customer service and customer transactions
Sales Representative/Cashier
Bob n Kays Auto Wash
06.2021 - 05.2022
- Handled register and counted down drawers daily
- Communicated auto wash sales and features
- Maintained a clean and welcoming area
- Inventory checklists
Restaurant Server/Prepper
Maui Poke
04.2020 - 12.2020
- Explained the restaurant menu and offered personalized recommendations
- Organized and prepared up to 20 different foods based on demand/sell-by dates
- Worked alone or with a team of up to four co-workers to maintain efficiency and flow in the back and front of the restaurant
Lifeguard
YMCA of Greater Kalamazoo
09.2018 - 03.2020
- Supervised patrons and communicated safety regulations for up to 400 guests a day
- Maintained chemical balance of water and ensured the pool and deck were safe and clear of debris
- Attended bi-weekly staff meetings and safety trainings
Education
High School Diploma -
Portage Northern Honor Roll High School
05.2001 -
Associate of Science - Business Administration
Kalamazoo Valley Community College
05-2026
Skills
Strong work ethic
Self-motivation and initiative
Housekeeping skills
Reliability and punctuality
Timeline
Proffesional Commercial Cleaner
Clean By Design
02.2026 - Current
Kitchen Supervisor
Sweetwater’s Donut Mill
09.2022 - 02.2026
Sales Representative/Cashier
Bob n Kays Auto Wash
06.2021 - 05.2022
Restaurant Server/Prepper
Maui Poke
04.2020 - 12.2020
Lifeguard
YMCA of Greater Kalamazoo
09.2018 - 03.2020
High School Diploma -
Portage Northern Honor Roll High School
05.2001 -
Associate of Science - Business Administration
Kalamazoo Valley Community College