Anna Nix
Albuquerque
Summary
Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor.
Overview
3
3
years of professional experience
Work History
Lifeguard/Aquatic Aide/Swim Team Coach/Swim Lesson Instructor
City of Albuquerque
05.2022 - 02.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Conducted swim lessons for various age groups, improving their swimming skills and confidence in the water.
- Assisted in coordinating large-scale events such as swim meets or fundraisers held at the facility, ensuring successful outcomes.
- Developed strong relationships with swimmers, fostering a positive and supportive team environment.
- Streamlined communication between coaching staff, parents, and athletes using various digital platforms.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed customer transactions efficiently, ensuring accurate cash handling and customer satisfaction.
Team Member
Boba Tea Company
03.2024 - 06.2024
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Volcano Vista High School
Albuquerque, NM05-2025
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- CPR certified
- Patience and empathy
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Customer service
- Cash handling
Timeline
Team Member
Boba Tea Company
03.2024 - 06.2024
Lifeguard/Aquatic Aide/Swim Team Coach/Swim Lesson Instructor
City of Albuquerque
05.2022 - 02.2025
High School Diploma -
Volcano Vista High School
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