Anna Noyola

* Eligibility Determination: I assess client needs and determine eligibility for public assistance programs like SNAP and Medicaid.

* Client Interviews: I conduct interviews, either in person or via phone, to gather information necessary for applications and eligibility reviews.

* Document Review: I review and process documentation provided by clients to verify eligibility for benefits.

* Program Explanation: I explain the requirements and processes of SNAP and Medicaid to clients, ensuring they understand how to apply and maintain their benefits.

* Resource Referrals: I identify and connect clients with relevant community resources and support services.

* Case Management: I managed a caseload of complex cases, developing and implementing service plans, and coordinating services with other agencies.

* Assessment and Diagnosis: I conducted thorough assessments of clients' needs, identifying problems, and making appropriate referrals.

* Advocacy: I advocated for clients' needs and ensured they had access to necessary resources and services.

* Court-Related Work: I prepared court reports, providing expert testimony, and monitoring court-ordered conditions.

* Collaboration: I worked with other professionals and agencies to coordinate services and ensure comprehensive care.

* Documentation: I maintained accurate and timely records of client interactions and services.