Anna Oliver
Colorado Springs,CO
Summary
Passionate and driven professional with a strong desire to take on new challenges and continuously grow knowledge and experience. Committed to making a meaningful impact in the lives of those interacted with, seeking a position to utilize skills and expertise to make a difference. Focused on professional growth and dedicated to providing exceptional support, eager to contribute to a team and organization that values personal development and positively impacts others.
Overview
11
11
years of professional experience
Work History
Inventory Specialist/On-boarding Specialist
WIS International Inventory Service
12.2017 - Current
- Arrive promptly at designated meeting locations.
- Maintain professionalism by consistently adhering to uniform and equipment requirements
- Perform inventory/auditing at scheduled stores (Walmart for 4 years; Home Depot for 3 years and ongoing)
- Execute tasks following guidance from management team including flow lead and District Manager.
- Perform accurate and swift inventory entries using side-aligned 10 Keypad equipment
- Maintain adherence to safety guidelines while ascending and descending ladders.
- Work collaboratively within teams to accomplish objectives.
- Store Supervisor/Flow Lead/On-Boarding Specialist
- Ensure precise logging of work hours (Walmart)
- Schedule employee break and lunch slots effectively (Walmart)
- Coordinate task assignment to maximize team efficiency (Both teams)
- Communicate key updates and feedback to zone management team (Both teams)
- Establish guidelines and tracked adherence (Both teams)
- Facilitate seamless communication between store teams and WIS associates (Both teams)
- Assist new employees in completing their hands-on training (Both teams but mostly Home Depot)
- Handle reports proficiently with computer systems and Excel (Home Depot)
- Streamline pre-inventory setups to ensure smooth day-of operations.
Poker Dealer / Coverage Dealer
Poker Nights
01.2018 - Current
- Configure equipment and materials according to tournament specifications.
- Deal in tournament-style events for poker players.
- Promote sales at each location for the venues
- Provide guidance to second and third dealers during timed sessions.
- Conduct table takedown and follow appropriate venue reset.
- Draft invoices for each event and handled payment from each venue
- Deliver direct customer support.
- Train incoming dealers on correct procedures.
Ordering Specialist
Synq3 Restaurant Solutions
08.2017 - 09.2017
- Utilized OLO system to efficiently process customer orders
- Upheld accuracy and consistency in handling order specifications
- Demonstrated strong ability to attentively comprehend information during interactions
- Accurate knowledge of menu items and ingredients
- Handled client inquiries through inbound calls
- Coordinated outbound calls to restaurants for order confirmations
- Proficient in processing extensive catering orders while ensuring compliance with company policies
Temporary Employee
TPM Staffing
07.2017 - 08.2017
- Handled crowd management to maintain secure environments at concerts.
- Verified validity of tickets for entry.
- Guided individuals to their designated seats.
- Ensured compliance with event safety regulations by screening for prohibited materials.
- Collaborated with team members to ensure event success.
- Rockies Game Concessions
- Ensured timely preparation of snacks and concessions to meet event requirements.
- Delivered food orders efficiently to customers and cashiers.
- Coordinate with team lead for additional merchandise.
- Restored kitchen area to proper conditions following events through cleaning and sanitization
- Completed floor inspections successfully.
Customer Service Representative
Spectrum
07.2016 - 03.2017
- Adapted quickly to dynamic and fast-paced call center conditions.
- Rectified customer account issues through efficient problem-solving strategies along with basic troubleshooting technical difficulties
- Handled transactions involving credit cards and electronic checks.
- Executed customer requests for plan adjustments.
- Navigating multiple computer systems
Poker Dealer
Front Range Gaming
11.2015 - 08.2016
- Configure equipment and materials according to tournament specifications.
- Deal in tournament-style events for poker players.
- Promote sales at each location for the venues
- Provide guidance to second and third dealers during timed sessions.
- Conduct table takedown and follow appropriate venue reset.
- Draft invoices for each event and handled payment from each venue
- Deliver direct customer support.
- Train incoming dealers on correct procedures.
Seasonal Retail Associate
JC Penney
11.2015 - 12.2015
- Handled merchandise sales efficiently using a POS system.
- Facilitated seamless product location and ordering between stores.
- Managed cash transactions with accuracy and efficiency.
- Ensured smooth processing for return exchange transactions.
- Maintained organization and cleanliness of designated space.
Bus Monitor
Harrison School District 2
07.2014 - 10.2015
- Oversaw safety and care of special needs students from grades Pre-K through 12 on school bus.
- Managed loading and unloading process for all students using appropriate lifts.
- Fastened wheelchairs to maintain stability during travel.
- Facilitated use of safety equipment such as seat belts, booster seats, and safety vests.
- Perform other duties as assigned (such as clerical duties in the office, answering phones, using a two-way radio to inform drivers of children not going, etc.)
Education
High School Diploma -
Mesa Ridge High School
05.2013
K-10 -
Seton Home Study School
05.2011
Skills
- Microsoft Word
- Windows PC
- Navigating computer systems
- Superb communication
- Customer service
- Call Center/Face-To-Face
- Cash Handling
- Supervisory/Team Lead
Languages
ASL
Limited Working
English
Native or Bilingual
Timeline
Poker Dealer / Coverage Dealer
Poker Nights
01.2018 - Current
Inventory Specialist/On-boarding Specialist
WIS International Inventory Service
12.2017 - Current
Ordering Specialist
Synq3 Restaurant Solutions
08.2017 - 09.2017
Temporary Employee
TPM Staffing
07.2017 - 08.2017
Customer Service Representative
Spectrum
07.2016 - 03.2017
Poker Dealer
Front Range Gaming
11.2015 - 08.2016
Seasonal Retail Associate
JC Penney
11.2015 - 12.2015
Bus Monitor
Harrison School District 2
07.2014 - 10.2015
High School Diploma -
Mesa Ridge High School
K-10 -
Seton Home Study School
Similar Profiles
Caroline HouckCaroline Houck
District Manager at WIS International Inventory ServiceDistrict Manager at WIS International Inventory Service
Kaylee KidderKaylee Kidder
Auditor at WIS International Inventory ServiceAuditor at WIS International Inventory Service
Colin DangerfieldColin Dangerfield
Inventory Specialist at WIS International Inventory ServiceInventory Specialist at WIS International Inventory Service