Anna Otto
FedEx Hub
Martinsville,IN
1
Certification
12
years of professional experience
Dedicated material handler experienced in loading, unloading aircraft and trucks. Strong skills in training new employees on safety protocols and maintaining accurate inventory records. Committed to enhancing team efficiency and fostering a positive work environment.
Work History
Material Handler/ Deicer
6 Years 5 Months- Operated material handling equipment to ensure efficient loading and unloading of packages.
- Maintained accurate inventory records using FedEx tracking systems.
- Collaborated with team members to optimize workflow and reduce processing times.
- Trained new employees on safety protocols and operational procedures.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of airplanes for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated deicing equipment to ensure safe aircraft operations during winter weather conditions.
- Coordinated with ground crew to prioritize aircraft deicing based on flight schedules.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
Orchard Worker
2 Years 11 Months- Harvested apples efficiently, ensuring adherence to quality standards and safety protocols.
- Monitored fruit health, identifying pest issues and implementing appropriate solutions for crop preservation.
- Trained new workers on harvesting techniques and safety procedures to enhance team productivity.
- Operated and maintained orchard equipment, contributing to smooth daily operations.
- Monitored fruit quality and conducted regular inspections to maintain high standards for market readiness.
- Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees.
- Removed brush, fallen fruit and trash to maintain clean and safe orchard.
- Adapted quickly to changing weather conditions or unexpected challenges in order to maintain a consistent workflow throughout the season.
- Performed seasonal maintenance tasks such as removing dead wood from trees or preparing soil for planting new saplings.
- Assisted with packing harvested fruits into crates for transportation while following strict packaging guidelines to prevent damage during transit.
Waitress
1 Year 7 Months- Provided exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to optimize food preparation and presentation.
- Trained new team members on menu knowledge and service standards.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Resolved customer complaints promptly, maintaining positive relationships and repeat business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Sandwich Artist
3 Years 4 Months- Crafted sandwiches with attention to customer preferences and dietary requirements.
- Trained new team members on sandwich assembly techniques and customer service protocols.
- Operated food preparation equipment following safety and hygiene standards.
- Maintained cleanliness of workstations to comply with health regulations.
- Managed inventory levels, ensuring fresh ingredients were always available for customer orders.
- Collaborated with team members to meet peak demand during busy meal periods effectively.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
High School Diploma
Skills
Material handling
Loading operations
Forklift operations
Customer engagement
Order picking
Inventory management
Equipment safety
Team collaboration
Equipment operation safety
Positive attitude
Certification
Employee of the quarter in 2024
Multiple Bravo Zulus from the years 2022-2025
Timeline
Material Handler/ Deicer
FedEx Hub
03.2020 - CurrentRead More
Waitress
Las Chalupas
01.2018 - 08.2019Read More
Orchard Worker
Apple Works Orchard
08.2017 - 07.2020Read More
Sandwich Artist
SUBWAY®Restaurants
04.2014 - 08.2017Read More
Indian Creek High School
High School Diploma
Read More
Bravo Zulu Award
Thanksgiving of 2025 I helped my teammates by mating the stairs to inbound aircrafts in a timely manner without being asked to.