Anna Pacheco
New York,USA
Summary
Knowledgeable Pharmacist-in-Charge with excellent leadership and pharmacy management abilities. Well-versed in current regulations, recall procedures and medication contraindications. Oversees, directs and manages staff effectively to maintain compliant operations.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Supervising Pharmacist
Payless Pharmacy
New York, NY
02.2015 - Current
- Delivered Medication Therapy Management, optimizing patient outcomes through tailored medication plans
- Streamlined pharmacy workflow, facilitating timely and accurate prescription processing
- Oversaw non-licensed pharmacy staff, ensuring adherence to compliance protocols and enhancing service delivery
- Checking every order for DUR or any clinical red flags.
- Monitor patient profile intake for completeness and safety.
- Communicate & coordinate with physician’s office as related to prescription orders and drug utilization.
- Provide consultation to patients, patients’ agents, physicians and other healthcare professionals regarding medications and their use.
- Maintain pharmacy records in accordance with all applicable state and federal laws and regulations.
- Proficient in all aspects of pharmacy law, policies and procedures
Pharmacy Manager
Quick RX Pharmacy
New York, NY
08.2015 - 02.2018
- Providing leadership and direction for all clinical and supportive pharmacy personnel as it relates to prescription dispensing, clinical services, inventory management and medical center initiatives.
- Collaborated with department members on pharmacy practice issues to enhance service delivery.
- Ensuring that all pharmacy operations, practices and procedures meet all licensing and standards requirements established by local, state and federal agencies.
- Communicating with appropriate leadership concerning new developments and/or problems that might affect the delivery of pharmacy services
- Resolving all operational issues and complaints to promote patient satisfaction.
- Advocated for pharmacy services among health care providers to increase awareness and utilization.
- Addressed operational issues and resolved complaints to enhance patient satisfaction.
- Executed special projects under the guidance of the Director of Pharmacy Operations.
- Assessing revenue and expenditures of store, and managing utilization of resources
Staff Pharmacist
Mi Casa Pharmacy
Bronx, NY
11.2012 - 11.2015
- Prepared and dispensed medication orders and compounded special preparations per prescriptions.
- Verified medications and made recommendations to practitioners, ensuring safe and effective patient care.
- Provided medication information to clinical staff, facilitating informed decision-making in patient treatment.
- Maintained inventory and records, supporting efficient operations and compliance with regulatory standards.
Technical Director/Senior Quality Assurance Pharmacist
OCASA Logistics
Queens, NY
02.2013 - 11.2013
- Developed standard operating procedures for storage, relabeling, and repackaging of pharmaceuticals for clinical trials, including site master file documentation.
- Prepared detailed work instructions for clinical trials operations to enhance operational consistency.
- Oversaw construction of cold room to ensure compliance with regulatory standards.
- Prepared the facility for audits from pharmaceutical companies and internal audits.
- Review audit reports, work papers and implementation status of the findings and recommendations.
- Work with Global Quality Department with the implementation of the local Quality Management Systems.
- Supervise technical and support staff.
- Follow Good Manufacturing Practices.
- Create CAPA in response to external audit reports.
- Travel domestically and internationally with Global Risk Department to assist in internal audits throughout the company’s facilities worldwide.
Clinical Pharmacist/Staff Pharmacist
Execu-Search for Healthplus and Beth Israel Hospital
New York, NY
02.2012 - 07.2012
- Assume full accountability in maintaining, controlling, procuring, and dispensing all drugs, chemicals, and pharmaceutical supplies; accurately file, check and dispense physician orders to nurses.
- Restocked pyxis machines throughout hospital to ensure timely access to medications.
- Processed prior authorizations and pre-certification requests for Medicaid and Medicare in accordance with Milman guidelines.
- Proficiently monitored and resolved pharmacy complaints and appeals
- Evaluated key requests for care and service by providing research, reviewing patient records, and recommending care and service requests not included in member’s covered benefits.
- Processed prior authorization through Milman guidelines and handled pre-certification requests for Medicaid and Medicare.
- Efficiently restocked all pyxis machines in the hospital.
Director of Pharmacy Services
Comprehensive Pharmacy Services for New York State Psychiatric Institute
New York, NY
09.2008 - 09.2011
- Led pharmacy operations, overseeing budgeting, payroll, customer satisfaction, patient counseling, inventory management, profit and loss statements, payments reconciliation, and insurance interactions.
- Directed and coordinated Research Pharmacy, as well as all aspects of investigational drug supply on all clinical trials and maintenance of existing systems for investigational agent management.
- Took an instrumental role as Pharmacy and Therapeutics Committee member effectively participating in therapeutic class reviews, drug monographs, and formulary recommendations.
- Coordinated Research Pharmacy operations, managing investigational drug supplies for clinical trials and ensuring maintenance of systems for investigational agent management.
- Tracked outcomes of adverse drug reactions, drug utilization reviews, and medication incidents, providing comprehensive reports to hospital administration and committees.
- Master-planned and scheduled routine inspections of all pharmaceutical and supply storage areas. Administered the preparation, labeling and delivery of investigational drugs and other pharmaceutical supplies based on physicians’ prescriptions.
- Authored and followed standard operating procedures for Research Pharmacy and study specific procedures.
- Documented and tracked outcomes on adverse drug reactions, drug utilization reviews, performance improvement, medication utilization evaluations, pharmacy interventions, formulary review, and medication incidents for hospital administration and committees.
Pharmacy Manager/Staff Pharmacist
Wal-Mart Pharmacy
Miami, FL
01.2005 - 08.2008
- Streamlined pharmaceutical operations by integrating advanced workflow program, enhancing cost efficiency and productivity.
- Utilized multitasking aptitude to support planning, personnel recruitment, staffing, and customer service, contributing to revenue and profit growth.
- Established and executed performance goals for employees, driving achievement of company objectives.
Pharmacy Manager/ Per Diem Pharmacist
Sedano Pharmacy
Miami, FL
01.2001 - 09.2005
- Collaborated with healthcare professionals and insurance companies to enhance patient care and ensure proper medication management.
- Worked collaboratively with healthcare professionals and insurance companies on patient care and proper medication.
- Collaborated with healthcare and pharmacy staff to address pharmaceutical concerns.
Education
Bachelor of Arts - Psychology
Hunter College
New York, NYBachelor of Science - Pharmacy
Arnold and Marie Schwartz College of Pharmacy
Brooklyn, NYMaster of Drug Regulatory Affairs -
Northeastern University
Boston, MASkills
- Pharmacy Management
- Pharmacotherapy management
- Therapy management
- Vaccination administration
- Horizon Manager
- Cerner
- Eclipsys
- Facets
- Allscripts
- Microsoft Office Suite
- Excel
- Word
Certification
- Registered Pharmacist, New York
- Certified to Provide Vaccinations, New York
Timeline
Pharmacy Manager
Quick RX Pharmacy
08.2015 - 02.2018
Supervising Pharmacist
Payless Pharmacy
02.2015 - Current
Technical Director/Senior Quality Assurance Pharmacist
OCASA Logistics
02.2013 - 11.2013
Staff Pharmacist
Mi Casa Pharmacy
11.2012 - 11.2015
Clinical Pharmacist/Staff Pharmacist
Execu-Search for Healthplus and Beth Israel Hospital
02.2012 - 07.2012
Director of Pharmacy Services
Comprehensive Pharmacy Services for New York State Psychiatric Institute
09.2008 - 09.2011
Pharmacy Manager/Staff Pharmacist
Wal-Mart Pharmacy
01.2005 - 08.2008
Pharmacy Manager/ Per Diem Pharmacist
Sedano Pharmacy
01.2001 - 09.2005
Bachelor of Arts - Psychology
Hunter College
Bachelor of Science - Pharmacy
Arnold and Marie Schwartz College of Pharmacy
Master of Drug Regulatory Affairs -
Northeastern University