Anna Pasillas
Saint Charles,IL
Summary
Dedicated professional with a proven track record at Animal House Veterinary Hospital, excelling in animal care and sanitation protocols. Demonstrated ability to manage challenging situations and enhance team collaboration. Skilled in customer communication and data entry, consistently delivering high-quality service and improving office efficiency.
Overview
4
4
years of professional experience
Work History
Kennel Assistant
Animal House Veterinary Hospital
Saint Charles, IL
06.2023 - Current
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
Pet Sitter
Myself
Saint Charles, IL
06.2020 - Current
- Gave animals proper attention to promote a secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Administered oral medications as prescribed by the veterinarian or client instructions.
Office Assistant
Mike Petrando
West Chicago, IL
05.2022 - 08.2024
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks, such as invoicing, expense tracking, and budget preparation, to ensure accuracy.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Education
Human Animal Studies -
Aurora University
Aurora, IL05-2028
High School Diploma -
St Charles North High School
Saint Charles, IL05-2024
Skills
- Animal Care
- Sanitation protocols
- Teamwork and Collaboration
- Honest and Dependable
- Customer Service
- Problem-Solving skills
- Customer Communication
- Bookkeeping
- Data Entry
Timeline
Kennel Assistant
Animal House Veterinary Hospital
06.2023 - Current
Office Assistant
Mike Petrando
05.2022 - 08.2024
Pet Sitter
Myself
06.2020 - Current
Human Animal Studies -
Aurora University
High School Diploma -
St Charles North High School
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