Anna Patrick
Warfield,KY
Summary
Dynamic customer service professional with extensive experience at InteLogix, excelling in client retention and communication. Proven ability to lead teams and enhance customer satisfaction through attentive service. Skilled in remote support and call center operations, ensuring high standards and effective problem resolution. Committed to fostering strong customer relationships.
Overview
5
5
years of professional experience
Work History
Remote Customer Service
InteLogix
01.2022 - 02.2025
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Managed a team of customer service representatives, providing guidance and support to help them reach their full potential.
- Provided attentive customer service, addressing any concerns or requests promptly to ensure guest satisfaction.
- Established strong customer relationships through exceptional service and communication skills, leading to increased client retention rates.
Kitchen Supervisor
Panthermart
05.2021 - 01.2022
- Supervised kitchen staff, ensuring adherence to food safety and hygiene standards.
- Trained new employees on operational procedures and equipment usage.
- Coordinated daily kitchen operations to optimize workflow efficiency.
- Monitored inventory levels, placing orders for necessary supplies as needed.
Cook
Three Rivers Medical Center
03.2020 - 05.2021
- Prepared and cooked meals following dietary guidelines and nutritional standards.
- Collaborated with kitchen staff to ensure efficient meal service during peak hours.
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
- Assisted in menu planning, incorporating seasonal ingredients to enhance meal variety.
Education
General
Wayne High Scool
Wayne, WV05-1992
Skills
- Customer service and retention
- Customer care experience
- Adherence to high customer service standards
- Customer experiences
- Answering customer questions
- Customer communications
- Customer service skills
- Call center customer service
- Remote office availability
Timeline
Remote Customer Service
InteLogix
01.2022 - 02.2025
Kitchen Supervisor
Panthermart
05.2021 - 01.2022
Cook
Three Rivers Medical Center
03.2020 - 05.2021
General
Wayne High Scool
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