Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anna Paulson

Ashburn,VA

Summary

Professional sales leader with solid track record in driving revenue growth and optimizing regional market strategies. Skilled in team collaboration, adaptable to changing needs, and consistently achieving results. Expertise in client relationship management, strategic planning, and sales forecasting. Known for reliability and strong communication abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Regional Sales Coordinator

Fairbrook Hotels LLC
05.2025 - Current
  • Regularly participated in industry networking events, staying informed about competitor offerings while identifying potential strategic partnerships for long-term success.
  • Analyzed sales data to track performance metrics, uncovering areas for improvement and growth opportunities.
  • Collaborated with cross-functional teams to ensure seamless communication and timely project delivery for customers.

Assistant General Manager & Sales Manager

Fairbrook Hotels LLC
10.2024 - 05.2025
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Manage team scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.

Front Desk Agent & Sales Coordinator

Fairbrook Hotels LLC
03.2023 - 10.2024
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel software systems.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.

Server

City Tap
01.2023 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Receptionist

Current Salon by Nese
01.2022 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed and booked appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

PR at Partners Belmont Chase
05.2020 - 01.2022
  • Confirmed and booked appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Business Management - Business

Northern Virginia Community College
Sterling
08-2025

Skills

  • CRM software - Salesforce, Delphi, R&I, OnQ, PEP, Fosse, Lightspeed
  • Hospitality service
  • Budget control
  • Team leadership
  • Shift scheduling
  • Sales management
  • Staff management
  • Customer service

Certification

Business Information Technology

Timeline

Regional Sales Coordinator

Fairbrook Hotels LLC
05.2025 - Current

Assistant General Manager & Sales Manager

Fairbrook Hotels LLC
10.2024 - 05.2025

Front Desk Agent & Sales Coordinator

Fairbrook Hotels LLC
03.2023 - 10.2024

Server

City Tap
01.2023 - 03.2023

Receptionist

Current Salon by Nese
01.2022 - 12.2022

Receptionist

PR at Partners Belmont Chase
05.2020 - 01.2022

Business Management - Business

Northern Virginia Community College

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