Anna Perez
Marble Falls,TX
Summary
Dynamic leader with a proven track record at Opportunities for WBC, excelling in team building and facility management. Expert in fostering strong community and family relations, enhancing educational programs, and boosting staff productivity. Demonstrates exceptional problem-solving and customer service skills, significantly improving student engagement and satisfaction.
Background includes managing teams of childcare professionals focused on caring for kids ages 0 to 4. Proficient in leading full-time schedules, Mother's Day Out programs and summer camps.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Center Director
Opportunities for WBC
09.2024 - Current
- Developed strong community relationships to support center programs and initiatives.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Collaborated with parents to enhance communication channels, strengthening the home-school partnership for improved student outcomes.
- Fostered caring and safe environment for children and parents.
- Optimized scheduling and staffing to ensure optimal student-teacher ratios, enhancing individualized attention.
- Boosted team morale and cohesiveness through regular team-building activities and open communication channels.
- Initiated partnerships with local businesses to provide experiential learning opportunities for students.
- Fostered positive learning environment, leading to noticeable improvements in student engagement and satisfaction.
Early Head Start Teacher
Opportunities For WBC
05.2010 - 09.2024
- Provided ongoing professional development for staff members by leading workshops on best practices in early childhood education settings.
- Reduced behavioral issues by creating a positive classroom environment with clear expectations and consistent consequences.
- Promoted creativity through imaginative play activities that encouraged expression of thoughts and feelings in a supportive setting.
- Strengthened student language skills through daily exposure to vocabulary-rich stories, songs, and conversations.
- Assessed student progress regularly using various assessment tools and adjusted instruction accordingly for optimal growth.
- Enhanced parent-teacher communication through regular updates on student progress and collaborative problem-solving approaches.
- Supported diverse learners by differentiating instruction to meet individual needs and abilities.
- Increased students'' social-emotional development with age-appropriate activities focusing on empathy, self-regulation, and cooperation.
- Implemented hands-on learning opportunities in math, science, and creative arts to engage students fully in the educational process.
- Improved student literacy rates by implementing engaging reading activities and strategies.
- Developed strong relationships with families by maintaining open lines of communication about their child''s progress and addressing concerns promptly.
- Established a nurturing learning environment where children felt safe, supported, and motivated to learn.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
- Organized and supervised large and small group activities.
- Modeled positive behavior and communication skills for students.
- Guided students to develop social, emotional and physical skills.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Incorporated music, art and literature into curriculum.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Certified Photo Specialist and Cashier
Walgreens
07.2006 - 05.2010
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Acted as a liaison between customers and photo lab technicians to ensure clear communication regarding project specifications, expectations, and deadlines.
- Coordinated special events such as in-store promotions or workshops related to photography techniques or products offered at the store location.
- Contributed to a positive work environment through effective communication with colleagues and management team members.
- Performed routine maintenance and troubleshooting on photo lab equipment to minimize downtime and maximize productivity.
- Assisted customers with selecting appropriate products for their photography needs, resulting in increased sales.
- Delivered high-quality prints and digital copies to customers, ensuring satisfaction with the final product.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Reduced processing errors by meticulously following transaction procedures.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
GED -
Falls Career High School
Marble Falls, TX06-2007
Skills
- Team building
- Space organization
- Parent communication
- Classroom supervision
- Facility management
- Emergency response
- Recordkeeping requirements
- Licensing requirements
- Volunteer recruitment
- Partnership building
- Emergency first aid
- Classroom oversight
- Family relations
- Student and family relations
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
Accomplishments
- Supervised team of 10 staff members.
Certification
- Child Development Associate (CDA) - Council for Professional Recognition.
- First Aid Certification - American Red Cross or American Heart Association.
- Food Handler's Permit – Local Health Departments.
- Director's Credential - Various State Departments of Education or Human Services.
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Center Director
Opportunities for WBC
09.2024 - Current
Early Head Start Teacher
Opportunities For WBC
05.2010 - 09.2024
Certified Photo Specialist and Cashier
Walgreens
07.2006 - 05.2010
GED -
Falls Career High School
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