Anna Perlman
Sunny Isles,FL
Summary
Restaurant Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations. Driven to raise standards for fine dining and all aspects of guest relations. Service oriented leader with a strong work ethic.
Overview
31
31
years of professional experience
Work History
Restaurant Operations Manager
ABA Restaurant
05.2022 - Current
- Monitored labor costs carefully while ensuring sufficient staffing levels during peak periods.
- Reduced food waste through careful inventory management, menu planning, and portion control.
- Built a loyal customer base by addressing customer concerns promptly and professionally.
- Enhanced employee retention by fostering a positive work environment and providing ongoing professional development opportunities.
- Ensured compliance with health and safety regulations through regular audits, risk assessments, and staff training sessions.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maximized quality assurance by completing frequent line checks.
Manager
Joes Seafood Prime Steak & Stone Crab
03.2017 - 05.2022
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Cross-trained existing employees to maximize team agility and performance
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Developed and maintained relationships with customers and suppliers through account development
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Supervised labor costs and departmental expenses to remain in line with budget
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized and safe environment for employees and patrons
Bartender
Joes Seafood Prime Steak & Stone Crab
01.2014 - 02.2017
- Developed new signature cocktails to support bar marketing brand and increase profits
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Polished glassware, bussed tables and removed debris to keep customer areas clean
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Bartender
Cuba Libre Restaurant & Nightclub
11.2012 - 07.2013
Bartender
Old Homestead Steakhouse
11.2010 - 11.2012
Bartender
Bobby Flay Steak
06.2006 - 10.2010
Bartender
Cuba Libre Restaurant & Nightclub
11.2004 - 07.2006
Server
Metropolitan Cafe
06.2003 - 11.2004
Bartender
Bertuccis
03.2001 - 06.2003
Server/Cashier
Downbeach Deli
03.1994 - 10.2001
Education
University of Delaware -
University of Delaware
Newark, DESkills
- Staff Management
- Business planning
- Verbal and written communication
- Operations management
- Hands on management approach
- Comprehensive background in all aspects of restaurant, bar, lounge, and nightclub settings
Timeline
Restaurant Operations Manager
ABA Restaurant
05.2022 - Current
Manager
Joes Seafood Prime Steak & Stone Crab
03.2017 - 05.2022
Bartender
Joes Seafood Prime Steak & Stone Crab
01.2014 - 02.2017
Bartender
Cuba Libre Restaurant & Nightclub
11.2012 - 07.2013
Bartender
Old Homestead Steakhouse
11.2010 - 11.2012
Bartender
Bobby Flay Steak
06.2006 - 10.2010
Bartender
Cuba Libre Restaurant & Nightclub
11.2004 - 07.2006
Server
Metropolitan Cafe
06.2003 - 11.2004
Bartender
Bertuccis
03.2001 - 06.2003
Server/Cashier
Downbeach Deli
03.1994 - 10.2001
University of Delaware -
University of Delaware