Anna Perry
Fairfield,OH
Summary
Enthusiastic and results-driven Practice Manager with more than 12 years of experience in healthcare administration. Proven success in leading a fast-paced orthopedic practice and implementing process improvements resulting in increased efficiency and cost-savings.
Overview
20
20
years of professional experience
Work History
Practice Manager
Orthopedic Associates of Dayton
11.2012 - Current
- Oversee accounting, budgeting, and financial reporting.
- Consult with healthcare professionals on business decisions.
- Address all patient or team member issues.
- Employee Development and Accountability for 30 employees.
- Assess processes and procedures, complying with OSHA, and HIPAA regulations.
- Boost staff morale by offering constructive feedback and specific direction.
- Create and implement organizational policies and procedures.
- Manage daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Work closely with seven providers to ensure quality patient care and satisfaction throughout the practice.
- Project Manager for renovation and opening of new office location.
Medical Billing Specialist/Team Leader
Premier Health
01.2010 - 11.2013
- Liaised between patients, insurance companies, and billing office.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Posted and adjusted payments from insurance companies.
- Identified and resolved patient billing and payment issues.
- Evaluated patients' financial status and established appropriate payment plans.
Business Office Manager
Mercy Surgery Center
01.2005 - 01.2008
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Liaised between patients, insurance companies, and billing office.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Posted and adjusted payments from insurance companies.
Education
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
Richmond, INSkills
- Results-driven manager who leads by Example
- Employee issue resolution
- Workflow Management
- Payroll Administration
- Policy and procedure development
- Staff Management
- Employee Onboarding
Timeline
Practice Manager
Orthopedic Associates of Dayton
11.2012 - Current
Medical Billing Specialist/Team Leader
Premier Health
01.2010 - 11.2013
Business Office Manager
Mercy Surgery Center
01.2005 - 01.2008
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
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