Anna Peters
Columbus,OH
Summary
Dedicated student assistant coach with strong skills in customer service and team leadership. Committed to creating positive experiences through effective communication and conflict resolution.
Overview
4
4
years of professional experience
Work History
Student Assistant Coach
Columbus Running Company
Columbus, OH
06.2022 - Current
- Volunteered each summer for the past 4 years as a youth running coach.
- Helped coach young kids in a summer running program.
- Led warm-ups, cool-downs, and running games.
- Organized races and simple workouts.
- Encouraged kids and kept them safe during activities.
Host
Akai Hana
Columbus, OH
08.2021 - Current
- Trained new hosts on customer service standards and reservation processes.
- Coordinated seating arrangements to optimize the flow and the capacity in dining area.
- Resolved guest complaints to ensure a positive dining experience.
- Managed waitlist effectively to minimize guest wait times.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Took reservations over phone and in person.
Education
Bachelor of Science - Computer And Information Sciences
The Ohio State University
Columbus, Ohio, OH05-2029
Skills
- Customer service
- Team leadership
- Conflict resolution
- Data analysis
- Project management
- Time management
- Communication
- Safety awareness
Timeline
Student Assistant Coach
Columbus Running Company
06.2022 - Current
Host
Akai Hana
08.2021 - Current
Bachelor of Science - Computer And Information Sciences
The Ohio State University