Anna Pingitore
Server
Putnam,CT
Summary
Energetic and detail-oriented restaurant professional with over 20 years of experience in local and well established environments. Proven track record of maximizing table , boosting upsell revenue, and maintaining high sanitation standards. Committed to delivering exceptional guest experiences. Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2027
2027
years of professional experience
Work History
4G's Resturant and Pizza
Urania Gionis Perry (Ronnie)
05.2024 - 03.2026
- Served food and beverages in a fast-paced restaurant environment.
- Demonstrated self-motivation by consistently completing tasks without supervision.
- Served food and beverages promptly, ensuring customer needs were prioritized for enhanced dining satisfaction.
- Maintained clean and orderly dining area, contributing to positive guest experiences and repeat patronage.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Achieved performance goals related to sales targets, customer satisfaction ratings, and order accuracy through dedicated service.
Courthouse Bar and Grille
Sheila & James Frost
2020 - 2023
- Facilitated community events by serving food and beverages, fostering engagement.
- Performed opening and closing duties to ensure dining area readiness for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Resolved customer complaints promptly and professionally, enhancing customer satisfaction and loyalty.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Trained new staff on menu knowledge and service protocols, improving service consistency and efficiency.
Bills Bread and Breakfast
Kevin Haggerty
2017 - 2020
- Facilitated smooth dining experiences by managing table turnover and guest needs.
- Maintained composure and efficiency while handling multiple tasks in busy settings.
- Experienced in observing and anticipating customers' needs.
- Built strong relationships within local community and surrounding towns, leveraging local knowledge and connections.
- Proven ability to learn quickly and adapt to new situations.
- Consistently took initiative to assist team members and enhance workflow.
Grille 37
Ian Farquhar
2014 - 2016
- Welcomed diners to ensure a positive dining experience.
- Created welcoming atmosphere by greeting guests warmly upon arrival and expressing genuine gratitude upon departure.
- Personalized service for regular guests by remembering their preferences and special occasions, fostering loyal a loyal customer base.
- Ensured polished appearance, enhancing upscale ambiance desired by patrons.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Rolled silverware, set up tables and polished glassware and silverware.
Education
Associate of Science - Early Childhood Education
Quinebaug Valley Community College
Danielson, CT 05.2001 -
Skills
Food safety management
POS systems and computer skills
Customer service
Teamwork and collaboration
Multitasking
Organization and time management
Dependable and responsible
Adaptability
Staff training
Positive demeanor
Timeline
4G's Resturant and Pizza
Urania Gionis Perry (Ronnie)
05.2024 - 03.2026
Associate of Science - Early Childhood Education
Quinebaug Valley Community College
05.2001 -
Courthouse Bar and Grille
Sheila & James Frost
2020 - 2023
Bills Bread and Breakfast
Kevin Haggerty
2017 - 2020
Grille 37
Ian Farquhar
2014 - 2016