Anna Plansky
Green Bay,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Election Poll Worker
City Of Green Bay
11.2020 - 04.2021
- Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
- Maintained ballot secrecy and confidentiality.
- Demonstrated strong attention to detail when reviewing ballots for accuracy before submitting them into vote-counting machines.
Corporate Travel Consultant
American Express Global Business Travel
08.1998 - 10.2023
- Utilized understanding of exchange or reissue ticketing entries to avoid debit memos arising from incorrect ticketing or incorrect application of [Type] rules and procedures.
- Managed complex international travel arrangements, ensuring smooth and seamless experiences for business travelers.
- Applied fare rules equitably to effectively meet needs of diverse business clients.
- Booked tickets for air, rail, and ground transportation.
- Developed strong relationships with suppliers to maintain high levels of service quality and support, benefiting both the company and clients.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently, fostering long-term client loyalty.
- Maintained strict confidentiality of sensitive client information, ensuring trust and discretion in handling corporate travel arrangements.
Education
Travel Agent Training
Travel Train School
DePere12.1983
Skills
- Strong Communication Skills
- Exceptional customer service
- Airline reservation systems proficiency
- Global travel knowledge
- Client Relationship Building
- High volume environments
- Regulations and compliance
- Geography Knowledge
- Active Listening
- Critical Thinking
- Accurate Documentation
- Event Planning
Awards and Recognition
3 time American Express Pace Setter award ( This prestigious award is given to top 5 percent American Express agents to recognize their high performance and achievements.) Received this award in 2001/2004/2017
Timeline
Election Poll Worker
City Of Green Bay
11.2020 - 04.2021
Corporate Travel Consultant
American Express Global Business Travel
08.1998 - 10.2023
Travel Agent Training
Travel Train School