Anna Poole

• Checked out and checked in items using library computer system.
• Organized returned books and materials and assisted with shelving.
• Aided patrons with use and access to technology, resources and materials.
• Assisted library staff with clerical duties to help lighten workload.
• Answered general questions in person, by phone and over email.
• Utilized computer databases to locate library materials.
• Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
• Participating in library program for high school students with special needs by teaching and partnering with students to complete library tasks.

• Developed relationships with KSU Housing staff as well as other resident assistants through training and team building activities.
• Responded to room transfers, incident reports, and maintenance requests.
• Attended, participated, and contributed to weekly staff meetings addressing resident needs.
• Organized and hosted social and educational events for over 30 residents to foster meaningful connections and community spirit.
• Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
• Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
• Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
• Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment.
• Collaborated with other university staff and faculty to provide holistic and comprehensive student experience.
• Enforced policies and safety standards through building and room rounds.

• Worked one on one during camp with children of varying mental and physical disabilities including down syndrome, severe autism, and Cornelia Lange syndrome.
• Administered meals multiple times a day via a feeding tube.
• Worked with children of varying age, interest, skill, and developmental levels.
• Led groups of children with special needs safely through variety of camp activities both on camp property and at secondary locations such as a water park and arcade.
• Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

• GPA 4.0

GPA: 4.0