Anna Poore
Fredericton,NB
Summary
Experienced in customer service and in taking initiative to solve problems and generally ensure the satisfaction of customers and staff alike. A motivated and enthusiastic worker with strong communication skills that plays to each of their strengths.
Overview
8
8
years of professional experience
Work History
Supervisor
Flagship Premium Cinemas
06.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints and resolved issues they had
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance, helped to guide and train them to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized workspaces to avoid any hypothetical delays
- Ensured customer satisfaction.
Camp Counselor
DaVinci Experience
06.2015 - 07.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
Bachelor of Arts - History And Great Books
St. Thomas University
Fredericton, NB 05.2024
Skills
- An industrious worker
- Overall positive attitude
- Collaborator and Efficient Team Member
- Strong work ethic
- Place an emphasis to even the smallest details
- Knowledgeable
Timeline
Supervisor
Flagship Premium Cinemas
06.2018 - Current
Camp Counselor
DaVinci Experience
06.2015 - 07.2019
Bachelor of Arts - History And Great Books
St. Thomas University
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