Anna Rainey
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Indiana, PA
09.2023 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
Personal Care Aide
crystal waters personal care home
Home, PA
10.2022 - 05.2023
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Organized and maintained supplies in the home environment to ensure client safety.
- Prepared meals according to dietary specifications and assisted with feeding when necessary.
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
- Assisted with ambulation using appropriate equipment such as walkers or wheelchairs.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Encouraged clients to participate in recreational activities such as reading books or playing board games.
- Ensured that all safety measures were followed within the home environment at all times.
- Performed basic first aid procedures if necessary due to injury or illness.
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
Education
High School Diploma -
Valley Virtual Learning Acadamy
Online 05-2024
Skills
- Cleaning
- Sanitizing
- Customer Assistance
- Proactive Problem Solving
- Health Code Compliance
- Complaint Resolution
- Customer Engagement
- Valid Driver'S License
- Clean Driving Record
- Workforce Management
- Time Management
- Flexible Schedule
- Compliance And Regulations
Timeline
Crew Member
McDonald's
09.2023 - Current
Personal Care Aide
crystal waters personal care home
10.2022 - 05.2023
High School Diploma -
Valley Virtual Learning Acadamy