Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Anna Rash

Anna Rash

Front Royal,VA

Summary

Throughout my career, I've had the opportunity to work in various office and remote settings, including construction administration, banking, and heavy equipment service administration. This has allowed me to gain extensive experience in clerical responsibilities and understand different industries' approaches to office administration including, customer service via live chat, email, phone, and CRM systems, data entry, payroll processing, and accounts payable, and accounts receivable using several accounting platforms. I consistently maintain a positive and humble demeanor, with the ability to work independently and quickly learn new tasks and programs. My excellent focus, strong attention to detail, and genuine desire to exceed expectations are key strengths I bring to any role.

Overview

23
23
years of professional experience

Work History

Payroll/Office Manager

Eastern Clearing, Inc
Bealeton, VA
06.2020 - 11.2023
  • Customer service via phone, live chat and email, assistant to equipment manager and mechanics, data entry, job costing, contract and DOT permit compliance, accounts payable and receivable, weekly payroll, certified payroll, recruiting and employee onboarding, schedule and provide estimates for material delivery, purchasing, online research, IT support
  • Reason for leaving: Business closed due to owner retirement

Farm Secretary

Ayrshire Farm
Upperville, VA
08.2019 - 06.2020
  • Assistant to farm manager, first point of contact with all customers and visitors via phone or email, providing administrative support to 5 departments to include all data entry, purchasing, and weekly payroll for 30+ employees
  • Accounts payable, accounts receivable, arranging pick up/ delivery compost, service advisor related duties for property maintenance contractors and repair and maintenance staff, opening and closing internally charged work orders for multiple locations/properties/ equipment owned and maintained by Ayrshire

Service Advisor-Machine, Weld & Hydraulic Shop

Alban Tractor Company
Clear Brook, VA
06.2011 - 08.2019
  • Company Overview: Caterpillar Eq
  • Assistant to department supervisor, first point of contact for 3 departments with a high volume of incoming calls, data entry, accounts payable, inspecting work orders for accuracy prior to close out and billing for work performed, open position advertising, inside sales regarding potential repairs and capabilities of each department, creating quotes/estimates, communicating with all customers via phone, e-mail and live chat with dealer-based software explaining needed repairs, turnaround times, and estimates, scheduling & dispatching field work and weekly payroll
  • Caterpillar Eq

Office Manager

Eastern Clearing, Inc
Bealeton, VA
08.2006 - 08.2010
  • Assistant to owner, and all office staff, Accounts Payable responsibilities including all communication with vendor accounts receivable departments, back up for weekly payroll, setting up deliveries of mulch, topsoil, etc

Mortgage Broker

Mid-Atlantic Mortgage
Winchester, VA
05.2005 - 12.2005
  • Assisting with and obtaining customer loan applications, explaining terms of various mortgage loans, researching deeds and property records prior to cold calling potential clients, and assisting in loan closing process

Certified Teller

Virginia Savings Bank FSB
Strasburg, VA
07.2003 - 05.2005
  • Performing all teller related transactions, order and maintain office supplies, opening checking, savings, IRA accounts, etc
  • Answering phones and customer questions/concerns

Barista

Daily Grind
Winchester, VA
01.2002 - 07.2003
  • Assist customers and prepare orders, order weekly supplies from various vendors, open and close store

Sales Associate

Sears
Winchester, VA
02.2001 - 01.2002
  • Assist in customer sales and phone calls

Education

Diploma -

Strasburg High School
Strasburg, VA
12.2003

Skills

  • ADP
  • Live chat
  • Microsoft Office
  • Construction Office
  • Data entry
  • CRM software
  • Typing
  • Purchasing
  • Bank Reconciliation
  • Payroll
  • Notary public
  • Administrative experience
  • Research
  • Recruiting
  • Salesforce
  • Office management
  • Customer Service
  • Accounts receivable
  • Accounting software
  • Office Management
  • Accounts payable
  • Filing
  • Account Reconciliation

Timeline

Payroll/Office Manager

Eastern Clearing, Inc
06.2020 - 11.2023

Farm Secretary

Ayrshire Farm
08.2019 - 06.2020

Service Advisor-Machine, Weld & Hydraulic Shop

Alban Tractor Company
06.2011 - 08.2019

Office Manager

Eastern Clearing, Inc
08.2006 - 08.2010

Mortgage Broker

Mid-Atlantic Mortgage
05.2005 - 12.2005

Certified Teller

Virginia Savings Bank FSB
07.2003 - 05.2005

Barista

Daily Grind
01.2002 - 07.2003

Sales Associate

Sears
02.2001 - 01.2002

Diploma -

Strasburg High School
Anna Rash