Anna Ray
Nashville,TN
Summary
Versatile and dedicated, with a proven track record in childcare and customer service, notably with Dairy King. Excelled in care management and interpersonal communication, enhancing children's social development and exceeding customer expectations. Demonstrated adaptability and a strong work ethic across diverse roles, achieving significant positive feedback from families and customers alike.
Overview
4
4
years of professional experience
Work History
Childcare Provider
Self-employed
Nashville, TN
09.2024 - Current
- Implemented discipline strategies when needed, ensuring the safety of children.
- Ensured the cleanliness of home areas, including toys, furniture, and materials.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Provided a safe, nurturing, and stimulating environment for children of various ages to learn and grow.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Developed positive relationships with families by communicating regularly about their children.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Seasonal Sales Associate
Firework City
Fenton, MO
06.2021 - 07.2024
- Managed various responsibilities, including setting up and dismantling product tents, unloading and transporting heavy products, stocking shelves, and organizing inventory.
- Provided exceptional customer service and operated the cash register.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
- Demonstrated a strong work ethic and adaptability in a fast-paced, physically demanding environment.
Customer Service Associate
Dairy King
Trenton, IL
05.2023 - 09.2023
- Kept work area neat, clean, and well-stocked at all times.
- Resolved customer inquiries in a timely manner.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Started out as a cashier, responsible for processing orders, handling cash, and card transactions.
- Maintained clear communication with customers while providing excellent service, with a positive and helpful attitude.
- Gained experience in food preparation, drink service, and dessert handling.
- Promoted to drive-through operator, and further advanced to delivering orders to customers' vehicles while ensuring a high standard of service and customer satisfaction, constantly exceeding expectations.
Education
Associate in Ministerial Leadership - Worship
The Belonging Co College
Nashville, TN05-2026
Highland High School
Highland, IL01-2024
Skills
- Housekeeping
- Care management
- Group leadership
- Child development support
- Childcare
- Customer service skills
- Problem-solving
- First Aid/CPR
- Interpersonal communication
- Technology Skills
- Manual labor
- Empathy and patience
Affiliations
- Worship Leader
- Volunteer Leader at Paper Planes Kid Ministry
Timeline
Childcare Provider
Self-employed
09.2024 - Current
Customer Service Associate
Dairy King
05.2023 - 09.2023
Seasonal Sales Associate
Firework City
06.2021 - 07.2024
Associate in Ministerial Leadership - Worship
The Belonging Co College
Highland High School