Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Hi, I’m
Anna Ray
Whittier,NC
Summary
Overview
6
years of professional experience
1
Certification
Work History
Grace Christian Academy
Teacher K3 & K4
04.2024 - Current
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Yellow Rose Realty
Office Assistant/ Housekeeping Team
12.2020 - 02.2022
Job overview
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Greensboro Aquatic Center
Competitive Lifeguard
08.2019 - 12.2020
Job overview
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Lulu and Blu Bar and Bistro
Waitress
06.2019 - 12.2020
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Penn Foster
High School Diploma
University Overview
Skills
- Classroom management
- Relationship building
- Critical thinking
- Guest engagement
- Active listening
- Strong work ethic
- Exceptional customer service
- Strong communicator
- Effective problem-solver
- Leadership qualities
Certification
- Health and Safety Early Childhood Education Training (12 Certifications) - 2024
- CPR/First Aid 2024-2026
- Abeka Curriculum Training - 2024
Timeline
Teacher K3 & K4
Grace Christian Academy
04.2024 - Current
Office Assistant/ Housekeeping Team
Yellow Rose Realty
12.2020 - 02.2022
Competitive Lifeguard
Greensboro Aquatic Center
08.2019 - 12.2020
Waitress
Lulu and Blu Bar and Bistro
06.2019 - 12.2020
Penn Foster
High School Diploma
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