Anna Richard
Tempe,AZ
Summary
Results-driven professional with expertise in customer service and time management, honed in high-pressure environments. Demonstrated success in delivering quality outcomes while maintaining attention to detail. Ready to apply transferable skills in a new field, focusing on growth and team success. Background includes administrative and sales support, with a strong ability to engage customers and promote products effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Intern
TurboAi
09.2025 - Current
- Assisted in developing marketing materials for promotional campaigns.
- Supported social media management by creating engaging content and scheduling posts.
- Maintained project timelines and ensured adherence to deadlines across tasks.
- Created and executed social media strategies to increase customer engagement.
Barista
Dutch Bros Coffee
Tempe, AZ
08.2025 - Current
- Address customer issues and inquiries in a positive manner.
- Engage in meaningful conversations with customers.
- Maintain a welcoming environment for all guests.
- Ensure speed, quality, and excellent service at all times.
- Handle multiple orders efficiently.
- Manage payment transactions with both credit and cash.
- Foster a positive and friendly environment for customers.
Swim Lesson Instructor
SafeSplash Swim School
Colorado Springs, CO
11.2024 - 08.2025
- Managed finances and budgets for children's swimming program.
- Ensured children felt heard and supported in their progress.
- Created a welcoming and inclusive environment for all participants.
- Tracked and documented progress of each child to monitor growth.
- Developed and maintained relationships with children and their families.
- Implemented and followed a consistent schedule for efficient operations.
Lifeguard/Front Desk
Woodmen Hills Metro District | Parks & Recreation
Peyton, Colorado
04.2022 - 06.2024
- Answered questions and provided assistance to residents.
- Handled phone calls
- Managed cash registers and scheduling appointments.
- Monitored pool and ensured safety protocols were followed.
- Trained new workers on procedures and protocols.
- Dealt with financial transactions and maintained accurate records.
- Created a welcoming environment for residents.
Education
Bachelor of Science (BS) - Psychology
Arizona State University
Tempe, United States05-2028
High School Diploma -
Air Academy High School
Colorado Springs05-2025
Skills
- Conflict Resolution
- Communication (Verbal)
- Communication (Written)
- Multi-tasking
- Weightlifting
- Photography
- Tri-Lingual
- Computer Building
- Team Training
- Social media marketing
- Content creation
- Cash Handling
- Customer service
Certification
- CPR Certified
- First Aid Certified
- Lifeguard Certified
- Food Service Certified
Languages
- Dutch, Fluent
- German, Advanced
- English, Native
- Spanish, Intermediate
Timeline
Marketing Intern
TurboAi
09.2025 - Current
Barista
Dutch Bros Coffee
08.2025 - Current
Swim Lesson Instructor
SafeSplash Swim School
11.2024 - 08.2025
Lifeguard/Front Desk
Woodmen Hills Metro District | Parks & Recreation
04.2022 - 06.2024
Bachelor of Science (BS) - Psychology
Arizona State University
High School Diploma -
Air Academy High School