Anna Richardson
Memphis,TN
Summary
Proven to enhance customer satisfaction and reduce stock discrepancies at Kroger, I excel in multitasking and quality management. With expertise in administrative tasks and a keen eye for detail, I effectively managed data entry, ensuring accuracy and efficiency in inventory control. My approach consistently improves operational outcomes, demonstrating a strong blend of analytical and interpersonal skills.
Overview
15
15
years of professional experience
Work History
Clerk
Kroger
09.2009 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Processed daily and weekly DSD tickets to file invoices.
- Entered DSD invoices into inventory system for prompt record keeping.
- Maintained accurate documentation of received items, including receipts, invoices, and purchase orders, ensuring easy retrieval of information whenever needed.
- Processed reclaims and returns to vendors and warehouse for credit.
- Tracked product for DSD vendors to verify invoices.
- Reduced discrepancies in stock levels by conducting regular audits and updating records accordingly.
Education
N/a - Basic Classes
University of Memphis
Memphis, TN05.2006
Skills
- Customer Satisfaction
- Filing systems
- Administrative tasks
- Quality Control
- Quality Management
Timeline
Clerk
Kroger
09.2009 - Current
N/a - Basic Classes
University of Memphis