Anna Rinehart
Ruston,LA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Ability to handle multiple projects simultaneously with a high degree of accuracy. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of professional experience
Work History
Receptionist/Ophthalmic Intern
Northside Eye Care
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Maintained patient confidentiality through diligent adherence to HIPAA regulations while handling sensitive information.
- Accompanied physicians throughout the day
- Contributed to a safe office environment by adhering to infection control protocols and properly sterilizing equipment.
- Conducted Fundus Photography using OCT machine
Waitress
Log Cabin Grill and Market
05.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
Education
Bachelor of Science - Biology
Louisiana Tech University
Ruston, LA08.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- Public speaking abilities
- Practice management software
- Optometric Billing Procedures
- Visual field testing
- Ophthalmic Imaging
- HIPAA Knowledge
Timeline
Receptionist/Ophthalmic Intern
Northside Eye Care
09.2023 - Current
Waitress
Log Cabin Grill and Market
05.2020 - Current
Bachelor of Science - Biology
Louisiana Tech University