Anna Rosen
Santa Rosa,CA
Summary
Product-focused professional with 8+ years of experience driving research-based innovation and user-centric solutions in digital and credit union environments. Skilled in uncovering member needs through data analysis, journey mapping, and stakeholder collaboration to identify product opportunities and service enhancements. Proven ability to translate insights into strategic solutions—leading to increased adoption, improved efficiency, and stronger compliance. Committed to creating meaningful, accessible financial experiences that support Redwood Credit Union’s mission of member well-being and community impact.
Overview
10
10
years of professional experience
Work History
Risk Analyst
North Bay Credit Union
Santa Rosa, CA
05.2024 - Current
- Architected and implemented fraud review processes, resulting in 30% reduction in false positives
- Led cross-functional collaboration with Product and Engineering to develop advanced risk mitigation tools
- Streamlined operational workflows, improving training efficiency by 25% through comprehensive documentation
- Conducted deep-dive analyses to drive product improvements, minimizing impact on legitimate users
- Monitored changes in regulatory environment and assessed its impact on risk profile.
- Evaluated existing policies and procedures related to compliance with industry regulations.
Product Owner, User Experience
Together Networks
01.2021 - 01.2023
- Launched new mobile app, driving 10% revenue growth and 15% increase in user adoption
- Established data-driven experimentation culture, enhancing decision-making through advanced A/B testing
- Optimized critical user journeys, achieving 15% increase in conversion rate
- Designed and implemented comprehensive reporting and alert system, minimizing maintenance costs
Senior Product Manager, Trust & Safety
Together Networks
01.2019 - 01.2021
- Directed a team of 3 product managers, aligning strategies across multiple engineering teams and products
- Spearheaded implementation of ML moderation model, enhancing user safety and experience by 30%
- Developed and executed long-term product roadmap for safety features, significantly improving platform trust
- Facilitated integration of 10+ third-party services, expanding platform capabilities and risk mitigation options
Product Manager, Content Moderation
Together Networks
01.2016 - 01.2019
- Revolutionized content moderation process, reducing costs by 80% and improving response time from 15 minutes to 30 seconds
- Owned end-to-end product lifecycle for moderation tools, from ideation to launch and optimization
- Maintained and prioritized product backlog, balancing stakeholder needs with technical constraints
- Drove consensus among global teams to implement automation and process improvements
Education
MSc - Environmental Science
Pridneprovsk State Academy of Civil Engineering and Architecture
Dnipro, UkraineBachelor - Environmental Protection and Conservation
Pridneprovsk State Academy of Civil Engineering and Architecture
Dnipro, UkraineSkills
- Competitor and market benchmarking
- Data analysis and extracting insights
- Operational Workflow Optimization
- Cross-functional Leadership & Collaboration
- Data-driven Decision Making
- Stakeholder Management & Communication
- Experience in launching new products or features
- Product Backlog Management & Prioritization
- A/B testing
- Product lifecycle management
- Product development
Timeline
Risk Analyst
North Bay Credit Union
05.2024 - Current
Product Owner, User Experience
Together Networks
01.2021 - 01.2023
Senior Product Manager, Trust & Safety
Together Networks
01.2019 - 01.2021
Product Manager, Content Moderation
Together Networks
01.2016 - 01.2019
MSc - Environmental Science
Pridneprovsk State Academy of Civil Engineering and Architecture
Bachelor - Environmental Protection and Conservation
Pridneprovsk State Academy of Civil Engineering and Architecture
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