Professional with strong expertise in system administration, ready to ensure robust IT infrastructure and seamless operations. Skilled in network management, troubleshooting, and security protocols. Focused on team collaboration, adaptability, and achieving results. Reliable and responsive to evolving technical demands.
Overview
20
20
years of professional experience
Work History
Senior ERP System Administrator
Eastridge Workforce Solutions
08.2015 - Current
Administered system updates and patches to enhance security and performance across network infrastructure.
Managed user accounts and permissions, ensuring compliance with organizational policies and best practices.
Developed automated scripts for system monitoring, improving efficiency in issue detection and resolution.
Collaborated with cross-functional teams to implement software solutions that streamlined operations and improved workflows.
Led disaster recovery planning initiatives, enhancing data protection strategies and business continuity readiness.
Conducted regular system audits to identify vulnerabilities, recommending proactive measures to mitigate risks.
Evaluated new technologies for potential integration, aligning IT strategy with organizational goals and needs.
Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
Supervisor, Technology Business Consultant
RSM Mc Gladrey
05.2005 - 08.2015
Led team in implementing process improvements, enhancing workflow efficiency.
Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
Trained and mentored staff, fostering professional development and skill enhancement.
Coordinated resource allocation, optimizing productivity across multiple departments.
Evaluated project outcomes to ensure alignment with client objectives and satisfaction standards.
Created comprehensive reports outlining findings, recommendations, and actionable insights for clients.
Analyzed client accounting needs to recommend tailored software solutions.
Provided ongoing technical support, resolving issues to ensure operational continuity.
Evaluated software performance, suggesting improvements for enhanced functionality and efficiency.
Provided quality assurance testing for pre-release software through alpha and beta cycle development channels.
Performed software demonstrations for potential clients, highlighting strengths of ERP Systems.
Trained end-users on new software functionalities, fostering user adoption and minimizing disruptions.
Analyzed client feedback to refine software features, improving overall user experience and satisfaction.
Education
Bachelor of Science - Accounting, Management Information Systems
Drexel University
Philadelphia, Pennsylvania
05-2012
Skills
System upgrades
System monitoring
Technical support
System updates
IT documentation
Server maintenance
Configuration management
Project management
Self motivation
Software installation
Business process improvement
Payroll processing
Accounts payable
Data migration
Accounting principles
Intercompany transactions
Consolidation accounting
Revenue recognition
Fixed assets management
Expense reporting
Year-end close
Financial statement preparation
General ledger maintenance
Business analysis
Software configuration
Coding
Languages
Vietnamese
Native or Bilingual
Timeline
Senior ERP System Administrator
Eastridge Workforce Solutions
08.2015 - Current
Supervisor, Technology Business Consultant
RSM Mc Gladrey
05.2005 - 08.2015
Bachelor of Science - Accounting, Management Information Systems
Drexel University
Anna & Roman
My name is Anna Rovinsky, and I am currently 46 years old. I met Roman Bortko in May 2021 while I was living in Playa Del Carmen, Mexico waiting for my U.S. house to be built and divorce process from her 1st husband. Roman was on holiday with his friend Patryck at the same time. On Sunday May 19, 2021, I was at Mamitas Beach with my parents and two gentlemen sat next to us for over half the day. They were noticeable because both were extremely burnt like lobsters and my mom suggested I give them our sunscreen. I did not give them sunscreen as it appeared too late.
The next Saturday, May 22, 2021, I was again on the beach. This guy ran up to where we were setting up our red umbrella and introduced himself as Roman and asked if I remember him? I said of course, they sat next to us last Sunday very burnt. We exchange phone numbers and Roman invited me to afternoon lunch as he’s going home the next day.
We met later that afternoon at 4pm and for an hour, had a nice conversation, Anna did most of the talking. Anna invited Roman to visit the U.S. since he’s never been.
After Roman returned to Europe, he messaged Anna. About two weeks later Roman booked his flights to come to U.S. December 2021 for Christmas and New Year holidays.
Anna & Roman continued the long-distance relationship, Anna decided to visit Roman in September 2021. In November 2021 Roman invited Anna to visit for Easter 2022. Both made plans to see each other every two – three months.
At Easter 2022, Roman proposed to Anna on top of a mountain in Poland. Anna & Roman had a long engagement and finally got married last year in 2024.
Current Residence and Work
Anna lives in Sewell, New Jersey and takes care of her parents, Beem and Joe. Anna has a younger sister, Nancy, who lives in NYC. Anna works remotely as an ERP System Administrator at Eastridge Workforce Solutions, Inc. where corporate office is located in San Diego, CA for 9.5 years. Anna’s annual salary is $148,000 USD. Prior to this, she was a technology consultant since the age of 26.
Anna was married for over 16 years and as of October 2020 separated official divorced in November 2022 from her then husband, Alan. Anna does not have any children.
Roman has a 29 year-old son named, Kamil, who currently lives in Wroclaw, Poland.
Early Life
Anna Bich Nguyen (maiden name) was born in Vietnam on December 1, 1978. She came to the United States when she was six years old with her Mom, Dad and sister. Anna and her family were the ‘boat people’ who left Vietnam by boat after the war to seek a better life. They arrived in United States in 1984, and their first home was in Cherry Hill, New Jersey.
Temporary Construction Technician at Eastridge Workforce Solutions (Southwest Gas)Temporary Construction Technician at Eastridge Workforce Solutions (Southwest Gas)