Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Anna Rowinska

Miami,FL

Summary

Results-driven professional with extensive experience in hospitality management, events coordination, recruitment, and executive support. Demonstrated expertise in overseeing club operations, managing budgets, and implementing strategies to enhance sales and profitability. Committed to delivering exceptional service and achieving excellence in all facets of operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Executive Assistant to the Vice President

Kiki Miami
Miami, FL
04.2024 - 09.2024

As the Executive Assistant to VP of the Operations I played crucial role in supporting the operational excellence of our hospitality venues.

Key Responsibilities:

  • Calendar Management and Scheduling
  • Meetings Support
  • Back-of-House Support
  • Software Knowledge
  • Report Creation
  • Recruitment Support
  • Admin Duties

General Manager

Diamonds and Strings
London, UK
08.2023 - 01.2024

As the Club General Manager at Diamonds and Strings I overseen all aspects of club operations, ensuring financial stability, operational excellence, and a high level of customer satisfaction. I also managed client and vendor relationships, overseen refurbishments, and ensured compliance with local regulations.

  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Planned and executed refurbishment of the Club

Events Manager, General Manager

Proud Group
London, UK
08.2021 - 08.2023

As the Events Manager I was responsible for planning and executing a diverse range of events at our 750-capacity club. This role involved managing all aspects of event production, from initial planning to final execution, and ensures that each event is executed to the highest standard.

Key Responsibilities:

  • Event Planning
  • Revenue Management
  • Client Interaction
  • Documentation
  • Staff Coordination
  • Proposal Preparation
  • Compliance
  • Opportunity Exploration
  • Task Management

As the Club General Manager, I overseen the daily operations of the club during weekends, ensuring a safe, enjoyable, and smoothly run environment for both staff and guests.

Key Responsibilities:

  • Daily Operations
  • Financial Oversight
  • Entertainment Management
  • Regulatory Compliance
  • Incident Handling
  • Staff and Guest Management
  • Security Procedures

Executive Assistant to the Director

Darma London, Bimber Distillery
London, UK
07.2020 - 08.2021

Recruitment Consultant

Appetite4Recruitment
London , UK
02.2018 - 11.2020

General Manager

Splendid Restaurants
London , UK
05.2017 - 02.2018

Bar Manager

Novus Leisure
London, UK
08.2013 - 05.2017

Skills

  • Calendar Management
  • Report Writing
  • Project Oversight
  • Executive Support
  • Customer Service
  • Staff Management
  • Information confidentiality
  • Administrative Support

Certification

• Sales and Business Development- Angela Cripps
• Social Media Management
• Professional Executive Personal Assistant
• First Aid
• Understanding Profitable Stocks
• Making Shift Happen
• Time Management and Prioritization
• Conflict Management
• Allergen Awareness Qualifications
• Personal License Holder (UK)
• Good knowledge of 7Shifts, Toast, Open Table, Seven Rooms, Asana, Slack.
• Level 2 Award in Health and Safety in the Workplace Certificate
• Level 2 Award in Emergency First Aid at Work Certificate
• Level 2 Award in Food Safety in Catering Certificate
• Level 2 Award in Fire Safety Certificate

Timeline

Executive Assistant to the Vice President

Kiki Miami
04.2024 - 09.2024

General Manager

Diamonds and Strings
08.2023 - 01.2024

Events Manager, General Manager

Proud Group
08.2021 - 08.2023

Executive Assistant to the Director

Darma London, Bimber Distillery
07.2020 - 08.2021

Recruitment Consultant

Appetite4Recruitment
02.2018 - 11.2020

General Manager

Splendid Restaurants
05.2017 - 02.2018

Bar Manager

Novus Leisure
08.2013 - 05.2017
Anna Rowinska