Results-driven professional with extensive experience in hospitality management, events coordination, recruitment, and executive support. Demonstrated expertise in overseeing club operations, managing budgets, and implementing strategies to enhance sales and profitability. Committed to delivering exceptional service and achieving excellence in all facets of operations.
As the Executive Assistant to VP of the Operations I played crucial role in supporting the operational excellence of our hospitality venues.
Key Responsibilities:
As the Club General Manager at Diamonds and Strings I overseen all aspects of club operations, ensuring financial stability, operational excellence, and a high level of customer satisfaction. I also managed client and vendor relationships, overseen refurbishments, and ensured compliance with local regulations.
As the Events Manager I was responsible for planning and executing a diverse range of events at our 750-capacity club. This role involved managing all aspects of event production, from initial planning to final execution, and ensures that each event is executed to the highest standard.
Key Responsibilities:
As the Club General Manager, I overseen the daily operations of the club during weekends, ensuring a safe, enjoyable, and smoothly run environment for both staff and guests.
Key Responsibilities:
• Sales and Business Development- Angela Cripps
• Social Media Management
• Professional Executive Personal Assistant
• First Aid
• Understanding Profitable Stocks
• Making Shift Happen
• Time Management and Prioritization
• Conflict Management
• Allergen Awareness Qualifications
• Personal License Holder (UK)
• Good knowledge of 7Shifts, Toast, Open Table, Seven Rooms, Asana, Slack.
• Level 2 Award in Health and Safety in the Workplace Certificate
• Level 2 Award in Emergency First Aid at Work Certificate
• Level 2 Award in Food Safety in Catering Certificate
• Level 2 Award in Fire Safety Certificate