Dynamic professional pursuing certifications and a degree in cybersecurity and computer programming, demonstrating a commitment to evolving with the technological landscape. Proven expertise in project management, adept at overseeing project details and fostering communication with clients and stakeholders to meet business objectives. With over 20 years of experience in customer service across various industries, a strong ability to build rapport and maintain trust has been established. Eager to leverage skills and enthusiasm in future roles, aiming to contribute meaningfully while continuing personal and professional growth.