Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Anna Sabbatino

West Palm Beach,FL

Summary

Outgoing, dedicated, hardworking, energetic, and very organized in the Property Management field and accustomed to working with residents to address needs with exceptional customer service, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 35 years of experience combined with results-focused and quality-driven approach.

Overview

36
36
years of professional experience

Work History

Property Manager

Carroll Management Group sold to The RMR Group
Atlanta, GA
12.2021 - 12.2023

12/16/21 Carroll Management took over after closing of Gardens East on 12/15/21.

Gardens East 12/21 - 3/22 (448 Units) Property Manager

Marina Key 3/22 - 12/23 (207 Units) Property Manager

Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources, drafted and monitored budgets for overall maintenance and operations, managed day-to-day activities involving tenants, subcontractors and property management, developed marketing plans to promote vacant units through various channels such as online listings or print media ads, resolved tenant complaints quickly and effectively while ensuring customer satisfaction, cultivated rapport with clients to meet expectations for high-end event space rentals, prepared weekly reports ans well as monthly reports detailing financial performance data such as revenue growth, expenses incurred, developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties, coordinated with vendors for the procurement of services such as repairs, renovations, landscaping, processed evictions when necessary in accordance with state laws and procedures, exercised direct supervision over property staff, Built relationships with service vendors, managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery, coordinated with maintenance and contractors to promote timely turnovers after move-outs, assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria, managed all maintenance requests from tenants in a timely manner, Advised owners on potential improvements or investments that could increase the value of their properties, managed and oversaw operations, maintenance and administration of properties, Inspected properties regularly to identify deficiencies and schedule repairs, Provided guidance and support to junior team members in order to facilitate their professional development, analyzed market conditions regularly to identify opportunities for improving operational efficiency, ensured that all rent payments were collected on time by following up with delinquent tenants, solicited and analyzed bids for repairs, renovation and general maintenance, monitored market trends to ensure competitive pricing structures for units under management, issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations, evaluated current staff members' performance levels in order to determine training needs or staffing changes if required, prepared detailed budgets and financial reports for properties, Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service, exceeded customer satisfaction by finding creative solutions to problems, worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services, completed day-to-day duties accurately and efficiently and maintained updated knowledge through continuing education and advanced training.

Property Manager

Bainbridge Communities
Wellington, FL
06.2009 - 12.2021

Gardens East Apartments

Property Manager 2019-2021 Property sold 12/15/21

Work with team to achieve the highest Net Operating income possible. Varied responsibilities include implementing costs control and revenue improvement program as well as developing annual operating budgets plus sales and marketing plans. A high level of enthusiasm, leadership, and managerial skills which are essential for motivating, supervising, and training staff. Staying abreast of trends in the market place, understanding demographics and competition.

Solara at Wellington (320 units) 2009 - 2011

Gardens East Apartments in Palm Beach Gardens (448 Units) 2011 -2021

Assistant Manager at Solara at Wellington for approximately 2 years and was then transferred to Gardens East as an Assistant Manager. Main duties included but not limited to income collection, maintaining accurate resident records, collecting rents, deposits, and fees collected by current residents as well as collecting monies from previous residents with balances owe. Mid-month end of month end owner's reports. In managers absence assume all responsibilities associated with accomplishing property objectives as set forth by the Property Manager. Maintain high occupancy, low delinquency, marketing and great customer service.

Property Manager

Investments Limited
Boca Raton, FL
05.2002 - 06.2009

Water Way Village and Island Shores Apartments (600+units) 11/08 - 06/09 as acting Manager.

Went part time after having my second child to floating leasing professional and marketing director for the following properties:

Siesta Key Apartments (500 Units) 3/06 - 10/08 Part Time Leasing/Marketing

Royal Colonial Apartments (80 Units) Part time Leasing/Marketing

The Residences of Royal Palm Place (169 Units) 11/03 - 12/05 Property Manager for Lease Up Property

San Marino at Town Place (69 units) 5/02 -11/03 Property Manager

Property Manager

Partnership Concepts Realty Management
Hinsdale, IL
05.1988 - 09.2000

Graduated in 1987 and went directly to Property Management.

Foxboro Apartments (402 Units) Leasing Professional, Assistant Manager, and Marketing Director 5/88 - 9/98 & 8/99 - 9/00

Pine Hill Apartments (264 Units) Assistant Manager/Marketing Director 10/98 - 7/99

Education

High School Diploma -

Maine East High School
Park Ridge, IL
08.1987

Skills

  • Tenant Relations
  • Vendor Management
  • Database Management
  • Business Development

Accomplishments

Several Accomplishments, and awards throughout the years include both Assistant Manager of the year to the most recent award of Property Manager of the year in 12/22.

References

References available upon request.

Timeline

Property Manager

Carroll Management Group sold to The RMR Group
12.2021 - 12.2023

Property Manager

Bainbridge Communities
06.2009 - 12.2021

Property Manager

Investments Limited
05.2002 - 06.2009

Property Manager

Partnership Concepts Realty Management
05.1988 - 09.2000

High School Diploma -

Maine East High School
Anna Sabbatino