ANNA SALAHUDDIN
Kapolei
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
19
19
years of professional experience
Work History
Cryptologic Linguist
CWU, Inc.
Augusta
01.2022 - 01.2025
- Provided Russian translation skills as a Cryptologic Linguist with document exploitation skills.
- Demonstrated strong geo-political knowledge and technology experience with current industry programs and systems.
- Provided support and translation of all specks in Russian dialect and followed accurate conversations between educated native speakers.
- Transcribed news stories, broadcasts, wire service reports, oral technical reports, and other documentation, as needed.
- Produced idiomatic translations of non-technical materials using correct syntax and expression from Russian to English language.
- Understood and interpreted colloquial and slang words and phrases-conducted consecutive and accurate translations, transcriptions, and interpretations of ongoing conversations and activities.
- Searched for, monitored, identified and processed communications involving activities of interest.
- Identified, tipped, transcribed and summarized communications, incorporating and emphasizing essential elements of information to convey the meaning of an activity or situation.
- Analyzed and reported intelligence information consumed by customers within the Army Intelligence community, DoD, Government and NSA.
- Performed quality control on translated documents.
- Produced written reports developed from translated target materials in the proper format.
Travel and Logistics Coordinator
Advanced Materials Installation
Savannah
10.2019 - 09.2020
- Leveraged strong industry knowledge of travel and logistics leadership to coordinate domestic travel plans, airport and hotel schedules, and overall logistics.
- Coordinated event site initiatives and hotel room lists.
- Updated and maintained the database that ensured workforce travel accuracy of information-updates completed daily on tight timelines.
- Quickly responded to customer inquiries/client referrals that ensured customer service and satisfaction excellence.
- Reviewed/tracked purchase orders and shipping documents that delivered accuracy and adherence to timelines.
- Collaborated with shipping vendors on customized/special shipping arrangements, as needed.
- Tracked/resolved shipping errors and ensured current standards were delivered-with an eye on quality control.
- Devised/delivered processes that streamlined supply chain operations. Organization, and improved efficiency.
Aviation Operations / Budget Analyst
U.S. Army
Savannah
04.2015 - 02.2020
- Brought in to support and provide Lead Defense Travel Administration and budget analysis for up to 3 Aviation Regiments.
- Supported Defense Travel System (DTS) military travelers.
- Acknowledged as the primary travel policy advisor and DTS technical authority for DEAS users and/or DoD-supported organization customers.
- Collaborated and coordinated with DTS Finance Defense Travel Administrator (FDTA) that ensured accurate performance of budgetary/administrative initiatives that supported the organization's travel program/policies.
- Continuously monitored travel plans that was successful in identifying and resolving system problems and provided alternative traveler solutions and solid recommendations on corrective actions.
- Authored weekly briefs and clearly disseminated information to organization leadership.
- Acknowledged subject matter expert (SME) and DTS technical expert and when needed, elevated to Division support during crisis situations and extreme hurricane incidents.
- Trained new personnel and travelers on DTS as well as served as point of contact (POC) for Army site management personnel and DTA organization on DTS travel policies and procedures.
- Assisted DTA organization with travel profiles maintenance, data reporting, and budget/document flow procedures.
- Served as Aviation Operation Specialist, processed flight plans and checked accuracy of flight plans that ensured flight regulations were followed.
- Confidentially managed classified materials, utilized correct terminology of air navigation, and maintained awareness of air traffic control advisory radio procedures.
- Accountable for serviceability of computers, radios, and top-secret equipment valued at $800,000+.
- Completed quarterly inventory audits and collaborated with Army supply system for the replacement of broken or outdated equipment.
- Technology savvy and skilled in using DTS technology, telecom equipment, and most office software and electronic media that monitored aircraft location.
- Created Department of the Army and unit-level organization correspondence regarding aircraft operations and needed technical information, as needed.
Beauty Sales Manager
Estee Lauder
Ramstein
06.2010 - 08.2014
- Leveraged strong leadership and daily operations oversight to provide business management for blended vendor lines that supported customer service and satisfaction.
- Kept current on new/existing product knowledge and delivered uncompromising customer satisfaction.
- Coached and mentored business staff and analyzed business performance.
- Managed vendor, planners, distributors, and buyer communications in inventory needs valued at $50,000+.
- Partnered with Sales leaders focused on cutting-edge ideas that improved on the customer experience.
Rental Car Agent
Sixt Car Rental
Mannheim
02.2008 - 01.2010
- Utilized multilingual communication skills in Russian, German, and English languages to assist customers in resolving customer service issues.
- Prepared car rental/return documents accurately in English or German languages.
- Clearly communicated with customers regarding directions, maps, local areal information, and other requests.
- Communicated with customers by phone in English, German, and Russian.
Residential Care Assistant
Johanniter
Viernheim
08.2005 - 08.2009
- Assisted residents with daily living activities and personal care needs.
- Supported implementation of individualized care plans for each resident.
- Monitored resident health and reported changes to healthcare professionals.
- Maintained a clean and safe living environment for all residents.
- Documented resident progress and interactions in electronic health records.
- Transported clients to recreational and leisure activities.
- Participated in departmental, organizational and community meetings.
- Assisted with support services and coordinated activities and resident programming.
- Taught independent living skills to assist individuals with completing day-to-day tasks.
- Assisted elderly residents with daily activities such as bathing, dressing, and grooming.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Translator & Sales Assistant
Zahidinkom Bank
Education
Bachelor's Degree - English Language and Translation
Pedagogical Academy
Kirovograd, UkraineCertificate - German as a Foreign Language
Language School
Mannheim, GermanySkills
- Active TS/SCI Clearance with CI Poly
- Time management
- Quick to Learn New Programs
- Clear/Concise Communicator
- Strong attention to details
- Excellent customer service skills
- Problem solving
- Attention to detail
- Data entry
- Sensitive information handling
- Patient scheduling
- Document exploitation
- Travel coordination
- Problem resolution
- Recordkeeping
- HR policies and procedures
Education Certifications
- Bachelor's Degree, Pedagogical Academy, Dept. of Linguistics: English Language and Translation, Kirovograd, Ukraine
- Language School, German as a Foreign Language, Mannheim, Germany
- Department of Defense (DoD) Cyber Awareness Certificate, 2020
- Annual DTS and GOVCC training, 2020
- SHARP (Sexual Harassment/Assault Response and Prevention): Standing Strong, 2020
- Annual Defense Language Proficiency Test (DLPT) for Russian, German, and Ukrainian languages, 2018
Veterans Preference
10 pts.
Awards
- Army Achievement Medal, Outstanding performance as Budget Analyst during Hurricane Matthew Evacuation
- Army Achievement Medal, Exceptional performance, professionalism, and devotion to duty made an immeasurable impact on mission accomplishment and continued success of the flight operation section during Hurricane Irma Evacuation.
Languages
Fluent (speaking, reading, writing), Fluent (speaking, reading, writing), Native language (speaking, reading, writing), Intermediate (speaking, reading); Basic (writing)
Proven Strengths
- Active TS/SCI Clearance with CI Poly
- Time management
- Quick to Learn New Programs
- Analyze Foreign Language Materials
- Speak 3 Languages Fluently
- Clear/Concise Communicator
- Strong attention to details
- Support Technical/Admin Issues
- Excellent customer service skills
<Enter your own>
Citizenship: U.S. Citizen
Timeline
Cryptologic Linguist
CWU, Inc.
01.2022 - 01.2025
Travel and Logistics Coordinator
Advanced Materials Installation
10.2019 - 09.2020
Aviation Operations / Budget Analyst
U.S. Army
04.2015 - 02.2020
Beauty Sales Manager
Estee Lauder
06.2010 - 08.2014
Rental Car Agent
Sixt Car Rental
02.2008 - 01.2010
Residential Care Assistant
Johanniter
08.2005 - 08.2009
Translator & Sales Assistant
Zahidinkom Bank
Bachelor's Degree - English Language and Translation
Pedagogical Academy
Certificate - German as a Foreign Language
Language School
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