Anna Sanchez-Rodriguez
Milwaukee,WI
Summary
Enthusiastic young woman willing to take on any task to help organization's mission succeed. Pleasant, multi-skilled, hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Fulfillment Associate
Magellan Promotions
West Allis, United States
04.2022 - Current
- Receive and review new client orders and locate requested promotional merchandise.
- Effectively use Microsoft Excel to keep track of client lists and other given needs.
- Collaborate effectively with teammates on projects focused on achieving daily and weekly goals.
- Collaborate on any improvements in production quality and workflow.
- Prepare and organize envelopes, packages and/or containers with correct merchandise counts.
- Keep track of company inventory.
- Make sure that projects meet the scheduled deadlines with the client and everything is taken care of within the given time frame.
- Process our mailings through UPS, and USPS.
- Communicate accurately and effectively with Account Managers and Account Coordinators any information that is to reach the client.
- Volunteer to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Package Alumni and Admissions orders for colleges nationwide in a neat and presentable manner.
Pharmacy Technician
Walgreens
Brookfield, WI
02.2021 - Current
- Help to manage over 50 patient calls per day and address any questions from patients and healthcare providers.
- Set up and modify patient profiles in Intercom Plus to include current information such as health conditions/allergies and insurance details.
- Communicate with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Perform various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Enter and process patients' prescriptions into internal Intercom Plus system.
- Count and label prescriptions with correct medication and quantity.
- Restock and help keep track of inventory of medication to keep accurate records through Glink.
- Collect co-payments or full payments from patients.
- Consult with insurance company representatives to complete claims processing.
- Help pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Waitress/Hostess
7 Estrellas Restaurant
Milwaukee , WI
08.2018 - 09.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and daily specials, enabling customers to make decisions that inspire them to return.
- Supported other servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
St Anthony High School
Milwaukee, WI09.2021
Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Sorting and Organizing
- Order Accuracy
- Teamwork and Collaboration
- Team Goals
- Answering and Routing Calls
- Cash Register Operation
- Time Management
- Customer Service
Certification
- PCW - Personal Care Worker
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Fulfillment Associate
Magellan Promotions
04.2022 - Current
Pharmacy Technician
Walgreens
02.2021 - Current
Waitress/Hostess
7 Estrellas Restaurant
08.2018 - 09.2019
High School Diploma -
St Anthony High School